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Account Executive - North America - Strategic

April 30, 2026

<h2>About ElevenLabs</h2>ElevenLabs is an AI research and product company transforming how we interact with technology.We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms:<ul style="min-height:1.5em"><li>ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.</li><li>ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.</li><li>ElevenAPI gives developers access to our leading AI audio foundational models.</li></ul>Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.<h2>How we work</h2><ul style="min-height:1.5em"><li>High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.</li><li>Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.</li><li>AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.</li><li>Excellence everywhere: Everything we do should match the quality of our AI models.</li><li>Global team: We prioritize your talent, not your location.</li></ul><h2>What we offer</h2><ul style="min-height:1.5em"><li>Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.</li><li>Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.</li><li>Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.</li><li>Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.</li><li>Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.</li><li>Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.</li></ul>About the RoleWe’re building a dedicated Strategic Accounts team to own ElevenLabs’ most important customer relationships in North America, and we’re looking for a high-impact Strategic Account Executive to be among the first hires.This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations, building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation - across customer experience, product, and operations.These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. You're not just executing a playbook - you're writing it.In this role, you will:<ul style="min-height:1.5em"><li>Own and grow a focused portfolio of strategic accounts, driving both net-new business and expansion</li><li>Develop and execute multi-year account strategies across business units, geographies, and use cases</li><li>Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions)</li><li>Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders</li><li>Act as a strategic advisor, educating on emerging trends and shaping customers’ long-term AI roadmap</li><li>Partner cross-functionally with Solutions Engineering, Customer Success, and Partnerships to deliver and expand</li><li>Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights</li><li>Feed learnings from the field into the product roadmap and broader strategic sales playbook</li><li>Drive creative outbound and high-touch engagement strategies (onsites, exec briefings, events)</li></ul>Requirements<ul style="min-height:1.5em"><li>6-10+ years of quota-carrying experience with a focus on strategic / enterprise accounts</li><li>Proven track record of closing and expanding seven-figure+ deals within named accounts</li><li>Experience leading complex, multi-threaded sales cycles across large organizations</li><li>Strong ability to drive land-and-expand motions and long-term account growth</li><li>Experience scoping consultative, custom deals that go beyond standard SKUs</li><li>Technical fluency - able to engage product and engineering leaders on APIs, integrations, and architecture</li><li>Executive presence with the ability to influence C-suite stakeholders and long-term strategy</li><li>Track record of translating customer needs into product feedback and roadmap influence</li><li>Creative, self-driven approach to outbound and pipeline generation</li><li>Comfortable operating in a high-growth, ambiguous environment, building playbooks from scratch</li><li>Willingness to travel for customer engagements (onsites, QBRs, executive meetings)</li><li>Strong bias toward action, ownership, and leveraging AI in day-to-day workflows</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...