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This role is essential for acquiring new business customers within targeted enterprise and strategic accounts with decentralized purchasing models. It involves prospecting sales leads, conducting discovery conversations, and promoting relevant products and services to potential customers. The role requires managing business verification, credit underwriting, customer protection reviews, and coordinating with fraud teams. Success is measured by meeting and exceeding monthly sales quotas through effective customer acquisition and account management. The work impacts organizational growth by expanding the customer base and supporting post-sale customer needs throughout account ownership.
Responsibilities
Engage in daily customer communication and follow-up to generate and qualify new business opportunities
Conduct research to understand customer needs and tailor product and service messaging accordingly
Manage the sales process from initial contact through proposal development to order finalization
Complete required training to maintain up-to-date knowledge of products and services
Manage business verification, credit underwriting, customer protection, and collaborate with fraud teams to ensure compliance
Other duties/projects as assigned by business management as needed
Requirements
High School Diploma/GED (Required)
2-4 years - Inside, outside, retail, or similar sales position
Less than 2 years - Customer service, sales and/or retention
Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members.
Strong written and verbal communication abilities. (Required)
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required)
Self-motivated with a results-driven mindset, demonstrating initiative and the ability to work independently. (Required)
Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals. (Required)
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)
