Account Manager

<p>We are currently looking for an <b>Account Manager</b> to join the LSEG Customer Connect Sales team. This role will be required to cover <span>German speaking</span> clients.</p><p></p><p>You will manage an existing portfolio of Financial Buy Side and Sell Side customers with a strong focus on revenue retention and gross sales. You are responsible for organizing a strategic approach to retain existing revenue and generate new gross revenue sales, mainly remotely, via calls and e-mail, social media and other digital communication tools. The successful candidate will be a resourceful, motivated individual with a high level of intellectual curiosity, especially towards the financial markets. Sense of ownership, proactivity and strong ambition are prerequisites for successful application for the role.</p><p></p><p><b>Responsibilities Include:</b></p><ul><li>Manage, retain and grows revenue from the book</li><li>Establish strong, long-term customer relationships, and cultivate new business opportunities</li><li>Maintain relationships with key decision makers and build a strong reputation in German speaking financial market</li><li>Develop a high velocity and high-speed mindset to multiply touch points with customers and answer with an high reactivity to their inquiries</li><li>Develop and proactively implement retention and growth-centric account strategies</li><li>Apply knowledge of business and its constituent workflows to conceive and position value-added solutions to promote sales and revenue growth</li><li>Collaborate and drive account team and/or other business units where required and have oversight of all account activities</li><li>Be responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to other internal stakeholders</li><li>Act as point of contact for the clients and provide the client with accurate information in a timely manner</li><li>Diligently track customer activity in internal systems in order to execute on account strategy and identify additional opportunities</li></ul><p></p><p><b>Successful candidates will have the majority of the following skills and experience:</b></p><ul><li>Good business acumen and a working knowledge of the financial industry</li><li><span>Fluent in English and German. </span></li><li>Shows autonomy, sense of ownership and initiative and has persuasive sales ability</li><li>Has the flexibility to adapt to a fast-changing environment and works well under pressure</li><li>A high level of energy, self-motivation, competitiveness, and a desire to positively impact the business</li><li>Selling skills (identity, develop and articulate simple to complex <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">proposition/consultative</span> selling)</li><li>Strong negotiating and influencing skills needed in order to handle objections and convert leads into prospects</li><li>Creative problem solver with an entrepreneurial spirit</li><li>Strong customer focus work ethic</li><li>Proven track record of sales or high achievements within a target driven environment</li><li>Graduate level education</li><li>A proven ability to learn quickly</li><li>Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency</li><li>Problem solving--ability to understand, articulate, structure and solve client needs</li></ul><p></p><p><b>Career Stage:</b></p>Senior Associate<p></p><p><b>Compensation Information:</b></p><p></p>LSEG is committed to offering competitive Compensation and Benefits. The anticipated annual gross base salary for this position is between zł134,200 - zł223,800. Please be aware base salary ranges may vary by geographic location. In addition to our offered base salary, this role is eligible for a Sales Incentive Plan, aligned with the company policy. Individual salary will be reflective of job-related knowledge, skills and equivalent experience.<p></p><p><b>Benefits Information:</b></p><p>LSEG roles (excluding internships) are typically eligible for inclusion in our LSEG Benefits program. To view the benefits available for the role you're applying for, please click <a href="https://www.lseg.com/content/dam/lseg/en_us/documents/terms/benefits-at-a-glance.pdf" target="_blank" rel="noopener noreferrer"><span style="color:#0000ff"><u>here</u></span></a>. This document provides a list of benefits by country. Simply click on the country where the role is based to view the relevant details. If you have specific questions or would like further details, these can be discussed during your interview.</p><p></p><p><b>London Stock Exchange Group (LSEG) Information:</b></p><p>Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.</p><p></p><p>LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</p><p></p><p>Our purpose is the foundation on which our culture is built. Our values of <b>Integrity, Partnership</b>, <b>Excellence</b> and <b>Change</b> underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</p><p></p><p>Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.</p><p></p><p>We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</p><p></p><p>You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.</p><p></p><p>LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</p><p></p><p>Please take a moment to read this <a href="https://www.lseg.com/content/dam/lseg/en_us/documents/policies/lseg-global-candidate-privacy-notice.pdf" target="_blank" rel="noopener noreferrer">privacy notice</a> carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprivacyportalde-cdn.onetrust.com%2Fdsarwebform%2F5f7a2da0-bed0-45e8-ac2c-c1f297e2efdc%2F4ae30ef5-8107-4353-a0b5-1bf34dd647f6.html.&data=04%7C01%7Cbhavya.rajesh%40refinitiv.com%7C5998c534e4414d538b5008d96d2cce9f%7C71ad2f6261e244fc9e8586c2827f6de9%7C0%7C0%7C637660862381817886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=tsXMrVLiU6mEDSYR3lPSoKobrJfrDcmk34w9RIHdUfI%3D&reserved=0" target="_blank" rel="noopener noreferrer"><u>your rights and how to contact us as a data subject</u></a><u>.</u> </p><p></p><p>If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...