AI Integration Specialist

Job Description:

• AI Solution Design & Development: Independently design and build complete AI solutions — agents, multi-step workflows, and integrations.
• Platform Configuration & Administration: Configure and manage AI platform environments including agent deployment, knowledge base architecture, data connector setup, access controls, and workspace organization.
• Data Orchestration & Integration: Connect, shape, and manage data pipelines between business systems (Salesforce, Totango, Jira, Redshift, Snowflake) and the AI platform.
• Technical Problem-Solving & Debugging: Independently diagnose and resolve complex issues across the AI solution stack.
• System Integration & Extensibility: Extend platform capabilities through available integration frameworks and develop custom connectivity solutions as needed.
• Workflow & Automation Development: Design and build automated workflows and multi-step processes within AI platforms.
• Program Champion Enablement: Partner with program champions embedded in Proofpoint's Services teams.
• Documentation & Knowledge Sharing: Create and maintain feature documentation, SOPs, capability guides.
• Business Consulting & Opportunity Identification: Proactively understand business workflows and identify AI opportunities.
• AI Landscape Evaluation: Track developments across the broader AI landscape and evaluate how emerging tools impact the team's work.
• Performance Monitoring: Monitor AI solution performance, identify improvement opportunities independently.

Requirements:

• 4-year college degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
• 4–7 years of experience in a technical, business consulting, or AI integration role.

Benefits:

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities