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Assistant Store Manager - Full Time - Disney Springs
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<strong>Who You Are:<br><br></strong>As an Assistant Store Manager at L’Occitane, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with the Store Manager, you'll orchestrate a symphony of sensations that leaves a lasting impression on everyone who walks through our iconic yellow doors. You will contribute to creating a unique and environmentally conscious shopping experience for customers while upholding our commitment to sustainability and ethical practices.<br><br><strong>The Fundamentals of What You’ll Do:<br><br></strong><ul><li>Be the Host: Foster a warm and inviting atmosphere that resonates with our brand values by implementing strategies to enhance the overall sensory experience for customers, appealing to their sight, smell, touch, taste, and hearing.</li><li>Prioritize Guest Experience: Create personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences.</li><li>Keep an Open Mind: Embrace feedback and grow from it, supporting our commitment to an open communicative culture.</li><li>Let Success Drive You: Organize with the Store Manager to conduct regular training sessions to enhance product knowledge, customer service skills, and overall performance.</li><li>Foster a Team Culture: Adjust management strategies to accommodate different communication styles and personalities within the team.</li><li>Communicate with Care: Demonstrate leadership by providing guidance, and support to store staff, fostering a positive and inclusive team culture.<br><br></li></ul><strong>We value hearing from individuals who possess: <br><br></strong><ul><li>Experience leading teams in retail or hospitality settings.</li><li>Exceptional skills in guiding and communicating effectively.</li><li>An innovative approach, especially in sales-focused atmospheres.</li><li>Dedication to ensuring customer happiness, both inside and out.</li><li>Familiarity with skincare, body care, and fragrance is beneficial.</li><li>Prior clienteling experience is advantageous.</li><li>Basic technological proficiency is necessary.<br><br></li></ul><strong>Who We Are:<br><br></strong>We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.
