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SUMMARY: The Universal Banker I You will serve as a knowledgeable resource, assisting with a wide range of financial needs, including account openings, transactions, loans, and other credit union services. By building strong hour, participation in the Universal Banker Incentive Program, and a comprehensive benefits package, including Medical, Dental, Vision, and 401(K) Credit Union, whether in person, over the phone, or digitally. processes financial transactions including deposits, withdrawals, check cashing, loan/credit card payments and loan advances, issuing savings/cashier’s checks, Must be familiar with Credit Union policies and procedures in order to effectively handle/direct problems, complaints, and special situations while remaining compliant. branch capture, completing branch recap(s), maintenance of member accounts, processing night depository transactions and acting as the vault teller. including but not limited to ATMs, Cash Recyclers, Debit Card Instant Issue, Check Scanning, ITMs and Glory Teller Machines. satisfactory branch operational ratings and corporate audits while complying with federal, state and local laws. Membership accounts.
Performs all duties necessary to help members with account Processes loan applications through appropriate system(s). witnesses signing of loan documents. Assess each member’s financial needs through thoughtful, consultative questions, and recommend deposit products (checking, creative solutions to members’ needs, resolving issues and improving their overall financial well-being. Document member interactions and financial needs available, explaining the credit union difference and how it benefits their identify suitable loan products for members’ needs, including personal loans, auto loans, and mortgages.
Participate in ongoing training and development to enhance your skills in universal banking, customer service, and Ensure all financial transactions and loan applications adhere to the Credit Union’s operational procedures, regulatory standards, and risk management protocols. outbound telephone services, as necessary to members including transactions, High school diploma and equivalent years of experience. Bachelor’s degree preferred. One to three years’ experience in a financial branch environment or experience comparable within the financial industry or a work Saturday rotation schedule. at all levels of the Credit Union, in both written and verbal formats.
Experience with the loan application process and standard or typical internal operating policies and procedures. trends, competitors, and Credit Union lending and member service policies and Demonstrates the ability to interpret and apply financial credit scores, debt, assets, balances, payments, interest applying relevant data to research and resolve issues.
Microsoft
Word, Excel and Power Point software applications. Credit, Drug Screen, Bondability, & Employee will be in an office environment (Clerical office duties on various forms of individuals with disabilities to perform the essential job functions. under the SAFE ACT, as well as the Credit Union’s policies and procedures ensure that NMLA registration pertaining to the SAFE ACT is kept current. employee must notify the Credit Union within 30 days of any changes that need to Georgia’s Own Credit Union is an equal on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance women, minorities, disabled veterans, special disabled veterans, veterans of the Vietnam era, and other eligible veterans. decisions are made without regard to sex, race, age, disability, religion, Georgia’s Own Credit Union named to 2025 Top Workplaces USA list Georgia’s Own Credit Union is proud to be 35% response rate on their employee engagement surveys to be considered for the not-for-profit financial institution, serving our members, giving back to our communities, and cultivating our employees is at the heart of what we do. includes providing a flexible, innovative, engaging, and progressive work in the employee engagement survey. very flexible with my schedule, and I feel like I can contribute to the overall can contribute to the greater cause of providing our community with financial I love being a part of an organization that cares for the community, starting to ensure our mission of Banking on Purpose remains the foundation of our work. Banking on Purpose While many things have changed throughout our long history as a credit union, acting with purpose—whether it’s serving our members, giving back to our communities, or cultivating our employees—has remained the foundation of what we do.
Banking on Purpose explains our character a
