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Starting Pay: $52.5k - $58k DOE + Commissions + Bonuses
Benefits & Perks:
Medical, dental, vision, life, and LTD insurance
401(k) with employer match
4 weeks PTO to start, increasing to 5 weeks after 1 year
Position Summary: We’re looking for a Remote EOR Bilingual IRS Enrolled Agent, Case Specialist to join our fast-paced, deadline-driven environment. As a Case Specialist, you will manage and resolve IRS debt casework, collaborate with Client Services, Case Managers, Tax Prep teams, and clients, and negotiate tax resolution with the IRS and state agencies. Candidates must be an Enrolled Agent (EA) or a Certified Public Accountant (CPA) in good standing.
Key Responsibilities:
Provide exceptional client service, ensuring timely and meaningful communication with clients.
Manage assigned cases, prioritize urgent matters, and act as the main point of contact for clients.
Communicate with the IRS to set up resolutions such as Installment Agreements and Penalty Abatements.
Review financial documents, track deadlines, and maintain case documentation to move clients through the resolution process.
Maintain professional standards and client confidentiality while delivering high-quality service.
Qualifications:
Bilingual fluency in English and Spanish (native level required)
EA or CPA license in good standing required.
Minimum 2 years in U.S. IRS tax debt resolution.
Strong communication, organizational, and problem-solving skills.
Ability to work under pressure and meet deadlines.
Proficiency in MS Office (Word, Excel, Outlook).
Why choose us?
We value our people: Your growth and wellness matter most to us.
Purposeful Work: Make a difference in the lives of your clients and their families.
Join the Award-Winning Team:2019 & 2023 BBB Torch Award for Ethics, 2024 International BBB Award for Ethics, 6 years of earning Inland Northwest, Best Places to Work
Excited to learn more? Looking for a life-changing opportunity? Let's talk today!
Please note that only qualified candidates will be contacted for a phone interview, and pre-employment screening requirements, including online assessments, will apply. Shortlisted candidates will proceed to in-person interviews, with contingencies such as criminal background checks and reference checks.
