Billing Senior Associate

<div class="content-intro"><p><strong>About Us</strong></p> <p>At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.</p></div><p> </p> <p><strong>Position Summary</strong></p> <p>The Senior Billing Associate – Enterprise Accounts is responsible for executing and overseeing front-end billing operations for high-volume, multi-faceted enterprise clients. This role operates in a more complex environment requiring coordination across multiple systems, teams, and workflows. The Senior Associate serves as a key operational partner to Account Management, ensuring accurate billing execution, efficient workflow routing, and timely resolution of issues while maintaining strong alignment with client-specific requirements.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Manage full-cycle claim intake through charge release for high-volume, enterprise-level accounts</li> <li>Execute billing activities across multiple client and internal systems, ensuring data accuracy and consistency</li> <li>Coordinate closely with Account Managers, AR teams, and other stakeholders to align on priorities and account needs</li> <li>Support account setup and maintenance, including billing rules, workflows, and system configurations</li> <li>Own resolution of complex billing issues and escalations, including cross-system discrepancies</li> <li>Monitor workflow queues and ensure timely processing and proper routing of accounts</li> <li>Identify operational gaps across systems and workflows and recommend process improvements</li> <li>Partner with coding and other teams to resolve dependencies impacting billing accuracy or timeliness</li> <li>Assist with client-related requests and provide operational insights as needed</li> <li>Ensure adherence to SLAs, client requirements, and internal performance standards</li> <li>Provide guidance and support to Billing Associates working on enterprise accounts</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>3+ years of medical billing or revenue cycle experience required</li> <li>Strong understanding of front-end billing workflows and charge release processes</li> <li>Experience working with high-volume or complex accounts</li> <li>Ability to navigate and manage work across multiple systems and platforms</li> <li>Strong problem-solving and analytical skills, particularly in cross-functional environments</li> <li>Excellent organizational and communication skills</li> </ul> <p><strong>Preferred Experience</strong></p> <ul> <li>Experience supporting enterprise or multi-location clients</li> <li>Familiarity with multiple billing systems and/or EHR platforms (e.g., Epic)</li> <li>Prior experience working in a highly coordinated, cross-functional environment</li> <li>Experience mentoring or supporting junior team members</li> </ul> <p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay Range</div><div class="pay-range"><span>$70,000</span><span class="divider">—</span><span>$85,000 USD</span></div></div></div><div class="content-conclusion"><p> </p> <p><strong>Benefits</strong></p> <p>Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.</p> <p> </p></div>