<h2>About the Opportunity</h2><p>We are a long-standing organization focused on helping working families access supplemental and permanent benefit programs. For more than 60 years, we have worked with union members, associations, and member-based groups across North America and internationally.</p><p>Our focus is to provide clear guidance, dependable support, and a professional experience for every member we assist. Representatives work directly with members who have requested information about available benefit options, helping them understand their programs through a clear and supportive consultation process.</p><h2>Responsibilities</h2><ul><li>Conduct inbound and outbound calls with members</li><li>Schedule appointments and follow-up meetings</li><li>Present benefit information through phone or virtual meetings</li><li>Assist members with basic applications and documentation</li><li>Maintain accurate records and complete required paperwork</li><li>Provide professional customer service and ongoing support</li><li>Participate in team training, quality control, and leadership development</li></ul><h2>Qualifications</h2><ul><li>Strong verbal communication skills</li><li>Friendly, professional, and customer-focused attitude</li><li>Positive, motivated, and energetic personality</li><li>Comfortable speaking with individuals and groups</li><li>Able to build strong relationships with clients and team members</li><li>Organized, reliable, and comfortable using basic computer tools</li><li>Able to work well independently and as part of a team</li><li>Customer service, sales, hospitality, or client support experience is an asset</li><li>Legally authorized to work in the United States or Canada</li></ul><h2>What We Offer</h2><ul><li>Full benefits package</li><li>Fully remote work opportunity</li><li>Flexible scheduling options</li><li>Weekly pay</li><li>Performance-based monthly bonuses</li><li>Ongoing training and mentorship</li><li>Leadership development and advancement opportunities</li><li>Opportunity to qualify for company-paid trips to destinations such as the Bahamas, Cancun, Las Vegas, and other annual convention locations</li></ul>
