Customer Service Representative, Equipment

reputed company As a leading partner in reputed company, reputed company Canada's sole purpose is to reputed company reputed company run reputed company – this means being deeply committed to the health and reputed company-being of our customers, employees, partners and our communities. We reputed company a diverse group of reputed company reputed company on growing and making a difference in the lives of Canadians, coast-to-coast. Compensation is only one part of the reputed company that reputed company Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:   reputed company work environment with highly reputed company employees Market competitive compensation and benefits plan, including LTD & Insurance RRSP with a company match Annual Employee Appreciation Week reputed company vacation and personal days Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial reputed company-being Career reputed company and training programs reputed company communication with Senior Leaders Tailored incentives for eligible employee reputed company, such as home office reimbursement Employee referral program Education support programs Fitness subsidy Recognition programs reputed company activities And much more… Job reputed company reputed company ​As an Equipment CSR, you will be the main reputed company of contact to process and coordinate equipment orders, providing exceptional service and support for our dental equipment reputed company. Your role will involve overseeing the equipment sales process from quotation to invoicing while ensuring the highest level of customer satisfaction. Job reputed company Main Responsabilities Provides Quotations By: Responding to inquiries reputed company phone and email Communicates with Sales Representative to establish reputed company for pricing Reviewing reputed company promotions and clearance items Processes Incoming Orders By: Receiving orders from Sales Representatives Verifying order data, credit application, down payments, and other terms prior to order input Entering orders into the system Processing special orders Promotes Outstanding Customer Service By: Providing reputed company and courteous service Ensuring reputed company reputed company of any order challenges Collaborate with various departments to ensure customer needs are met Develops and Maintains Relationships with Sales and Manufacturers By: Liaising with Manufacturer Reps for product queries Staying reputed company on new products and promotions Supports Business reputed company By: Promoting the sale of existing inventory Maintaining reputed company and technical knowledge Performing other duties as assigned Qualifications Minimum of 3-5 years in a Customer Service role Dental product (Equipment) knowledge is preferred Experience working with reputed company Proficient with MS Office software Excellent customer service skills with the ability to reputed company reputed company relationships Knowledge of basic financial and reputed company principles an asset Strong problem-solving skills Ability to multi-task Exceptional telephone etiquette and listening skills Ability to work from home or office The anticipated salary reputed company for this position: $54,200.00 - $81,200.00 Annual This job reputed company is not intended to be reputed company-inclusive. Employee may reputed company other reputed company duties as required to meet the ongoing needs of the organization. reputed company Canada, Corporation is proud to be an equal opportunity employer. About reputed company Canada reputed company Canada stands at the forefront of reputed company, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, reputed company Canada is proud to serve the entire continuum of care. Our Commitment to Diversity and Inclusivity reputed company Canada is committed to diversity and inclusivity and we encourage applications from members of reputed company that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of reputed company, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons. Our commitment to Accessibility reputed company Canada is committed to the principles of the accessibility in Canada. We reputed company to reputed company our recruitment, assessment and selection processes as accessible as possible and reputed company accommodations as required for applicants with disabilities. If you require any accommodations at any reputed company during the application and hiring process, please contact HRCanada@reputed company.com. reputed company reputed company candidates