<p>Position: Customer Service Representative</p><p>Work model: Remote</p><p>Location: Greece</p><p>Employment type: Full-time</p><hr><h5><strong>What You Will Be Doing:</strong></h5><ul><li><p>Handling incoming phone calls, messages, and emails from customers.</p></li><li><p>Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.</p></li><li><p>Troubleshooting technical issues and offering solutions to customer inquiries.</p></li><li><p>Processing warranty claims, repairs, and replacements.</p></li><li><p>Offering product recommendations based on customer needs and preferences.</p></li><li><p>Maintaining high customer satisfaction through professional and courteous communication.</p></li></ul><hr><h5><strong>Job Requirements:</strong></h5><ul><li><p>Excellent writing and verbal communication skills in<span> </span><strong>French</strong><span><strong> </strong></span>and<span> </span><strong>English</strong>.</p></li><li><p>Strong attention to detail.</p></li><li><p>Good technical troubleshooting and problem-solving skills.</p></li><li><p>Ability to handle unexpected changes and customer concerns with professionalism.</p></li><li><p>Experience in customer support or technical support roles will be appreciated.</p></li></ul><hr><h5><strong>What We Offer:</strong></h5><ul><li><p>Relocation support (Athens or Thessaloniki): Flights, accommodation & housing assistance, all at no cost to you</p></li><li><p>Competitive monthly salary + 2 extra salaries per year.</p></li><li><p>Health care benefits and numerous other discounts.</p></li><li><p>Full training by certified instructors on products and customer service techniques.</p></li><li><p>Professional growth and development opportunities.</p></li><li><p>Special events, community involvement, and social responsibility initiatives.</p></li><li><p>Free online Greek language courses.</p></li></ul>
