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This job description outlines a role for a Customer Service/ Sales Representative who works directly with clients in person, offering product information, resolving issues, and ensuring customer satisfaction. Here's a breakdown of what stands out.
Key Responsibilities:
Face-to-Face Interaction: The Customer Service/ Sales Representative will be engaging with customers directly, requiring good interpersonal skills and a personable demeanor.
Sales and Referrals: There's and emphasis on generating customer referrals and appointments, suggesting the role is customer service.
Product Presentation: The Customer Service/ Sales Representative is expected to present and explain the features/benefits of the Avalir Platinum home maintenance system. Which requires product knowledge & training.
Customer Relationship Building: Building trust with customers with through communication is central to this role. Making empathy and strong listening skills is essential.
App Usage: Using a company-specific app.
Problem-Solving: The role involves troubleshooting customer complaints and offering solutions quickly and effectively.
Desired Skills:
Customer Support Experience: Proven track record in customer service.
Active Listening & Communication: The Customer Service/ Sales Representative should be able to listen attentively and communicate clearly to solve problems and explain product benefits.
Adaptability: The ability to respond to different customer personalities and adapting to the communication style is crucial.
Time Management: The role involves multitasking, handling customer accounts, and prioritizing tasks effectively.
Additional Requirements:
Required transportation to and from work
Flexible Schedule: Willingness to work evenings and weekends when needed.
Compensation: They pay to range from $750.00-$1000.00 per week, with opportunities for bonuses and commission.
Job Type: Full-Time
Benefits:
Flexible schedule
Application Question(s):
Can you start work immediately or do you have to give a notice.
Can you work evenings and weekends?
Do you have reliable transportation to and from work?
Work Location: In person
Pay: $750.00 - $1,000.00 per week
Benefits:
Flexible schedule
On-the-job training
Referral program
Application Question(s):
Are you able to start work immediately or do you have to give notice?
Are you able to work evenings and weekends?
Do you have reliable transportation to and from work?
