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E-commerce Virtual Assistant – Shopify & Amazon Support
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Job Summary
The Elite Job is seeking a detail-oriented and proactive E-commerce Virtual Assistant to support our online retail operations on platforms such as Shopify and Amazon. This role is ideal for candidates who are passionate about e-commerce, have strong organizational skills, and can efficiently manage day-to-day operational tasks to ensure seamless online sales processes. The E-commerce Virtual Assistant will play a critical role in maintaining product listings, managing inventory, responding to customer inquiries, and supporting marketing initiatives.
Key Responsibilities
Manage and update product listings on Shopify and Amazon, including descriptions, images, and pricing.
Monitor inventory levels and coordinate with suppliers to ensure stock availability.
Process orders, track shipments, and handle order-related issues promptly.
Respond to customer inquiries and resolve complaints with professionalism and efficiency.
Assist in marketing campaigns, promotions, and SEO optimization for product pages.
Generate performance reports and provide insights to improve sales and operational efficiency.
Collaborate with internal teams to maintain smooth workflow and operational excellence.
Conduct competitor research and suggest strategies to enhance product visibility and sales.
Required Skills and Qualifications
Strong experience with Shopify and Amazon Seller Central.
Excellent communication skills in English, both written and verbal.
Ability to multitask, prioritize, and work independently with minimal supervision.
Familiarity with e-commerce tools and digital marketing basics (SEO, PPC, email campaigns).
Attention to detail and strong problem-solving abilities.
Knowledge of order management, inventory control, and customer service best practices.
Experience
Minimum 1–2 years of experience in e-commerce operations or virtual assistant roles.
Prior experience managing Shopify and Amazon stores is highly desirable.
Experience in customer support, digital marketing, or product management is a plus.
Working Hours
Flexible work-from-home schedule, typically Monday to Friday.
Expected availability: 4–6 hours/day, with potential for full-time engagement based on performance.
Remote coordination with the team across different time zones may be required.
Knowledge, Skills, and Abilities
Proficiency in Microsoft Office, Google Workspace, and e-commerce dashboards.
Ability to analyze sales data and generate actionable insights.
Strong organizational and time-management skills.
Ability to work under pressure and meet deadlines.
Quick learner with a proactive approach to problem-solving.
Benefits
Work from home with a flexible schedule.
Opportunity to gain hands-on experience in e-commerce operations.
Competitive compensation with performance-based incentives.
Exposure to global e-commerce trends and tools.
Supportive and collaborative work environment.
Why Join The Elite Job?
At The Elite Job, we are committed to fostering a culture of innovation, growth, and professional excellence. As part of our team, you will have the opportunity to work with cutting-edge e-commerce tools, enhance your skillset, and contribute directly to the success of our online stores. We value initiative, creativity, and teamwork, making this an ideal role for candidates who want to grow in the fast-paced world of digital commerce.
How to Apply
Interested candidates are invited to submit their updated resume and a brief cover letter highlighting relevant experience in e-commerce operations to us. Please include E-commerce Virtual Assistant – Shopify & Amazon Support in the subject line.
