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<h2>Who We Are</h2><p>We are a long-established benefits organization that works with union members, associations, and member-based groups across North America and internationally. For more than 60 years, we have helped working families access supplemental and permanent benefit programs designed to provide added security and long-term protection.</p><p>Our focus is on delivering clear information, professional guidance, and dependable support to members who are looking to better understand the options available to them.</p><h2>About the Role</h2><p>This is a people-focused position built around communication, service, and relationship-building. You will connect with members who have requested information, schedule appointments, and guide them through available benefit programs in a clear, professional, and supportive way.</p><h2>Responsibilities</h2><ul><li>Handle inbound and outbound calls with members</li><li>Schedule and conduct member appointments</li><li>Present benefit information by phone or virtual meeting</li><li>Answer questions and provide clear guidance</li><li>Assist with digital forms, applications, and documentation</li><li>Maintain accurate records and follow quality standards</li><li>Participate in ongoing training, mentorship, and leadership development</li></ul><h2>Qualifications</h2><ul><li>Strong verbal communication skills</li><li>Positive, professional, and energetic attitude</li><li>Comfortable building rapport with individuals and families</li><li>Confident speaking with people by phone or video</li><li>Customer service, sales, or client support experience is an asset</li><li>Able to work well independently and with a team</li><li>Organized, reliable, and comfortable using basic digital tools</li><li>Legally authorized to work in the United States or Canada</li></ul><h2>What We Offer</h2><ul><li>Full benefits package</li><li>100% remote work opportunity</li><li>Flexible scheduling options</li><li>Weekly compensation</li><li>Monthly performance-based bonuses</li><li>Ongoing training and leadership development</li><li>Supportive team environment</li><li>Opportunity to qualify for annual company convention trips to destinations such as the Bahamas, Cancun, Las Vegas, and more</li></ul><p></p>
