<p><strong>Position Summary</strong></p><ul><li>AIL is a well-established provider of insurance and supplemental benefits.</li><li>The company is known for delivering strong customer service with transparency, professionalism, and integrity.</li><li>We are currently hiring service-minded individuals with strong communication skills for sales and customer service representative roles.</li><li>This opportunity is ideal for someone who enjoys helping people, is willing to learn, and is looking for long-term career growth.</li></ul><p><strong>Company Background</strong></p><ul><li>AIL has been serving families for over 68 years.</li><li>The company works with more than 40,000 unions and associations across North America.</li><li>AIL serves over 5 million members and continues to grow.</li><li>The company has over $58.9 billion of insurance in force.</li><li>AIL holds an A+ Superior rating from AM Best for financial strength.</li><li>Union members request these benefit programs because traditional workplace benefits may be reduced or eliminated after leaving employment or retiring.</li><li>AIL helps provide permanent benefit solutions designed to protect members and their families long term.</li><li>The company has been recognized as one of the top workplaces in North America, earning multiple Best Workplace awards and being named one of Forbes’ Happiest Places to Work.</li></ul><p><strong>Daily Responsibilities</strong></p><ul><li>Handle inbound and outbound calls with members.</li><li>Schedule and confirm virtual appointments.</li><li>Present benefit options through video meetings.</li><li>Assist members with applications and required documentation.</li><li>Maintain accurate records and follow quality standards.</li><li>Use basic computer systems to manage client information.</li><li>Participate in ongoing training, mentorship, and leadership development.</li></ul><p><strong>What We Offer</strong></p><ul><li>Weekly advances and performance bonuses.</li><li>First-year average income potential of $55,000.</li><li>Long-term career advancement opportunities.</li><li>Flexible work schedule.</li><li>Remote work-from-home option.</li><li>Residual income opportunities.</li><li>Full health benefits.</li><li>Hands-on one-on-one training.</li><li>Supportive team environment.</li><li>Leadership development and mentorship.</li><li>Annual company trips to exciting destinations.</li></ul><p><strong>Minimum Qualifications</strong></p><ul><li>Strong communication skills.</li><li>Good time management and organizational skills.</li><li>High school diploma required.</li><li>Post-secondary education is preferred but not required.</li><li>Customer service, sales, or retail experience is an asset but not required.</li><li>Basic computer skills and comfort working virtually.</li></ul><p><strong>Interview Process</strong></p><ul><li>To support a convenient and accessible hiring process, all interviews are currently conducted through video conferencing.</li></ul>
