Front Desk Receptionist

Job Summary

We are seeking a professional, patient-oriented Medical Receptionist to join our team. As the first point of contact for our patients, you will play a vital role in providing a compassionate and efficient healthcare experience. Falls Church, Lorton and Alexandria locations is required.

Key Responsibilities

• Patient Experience: Greet patients warmly, manage check-in/check-out, and maintain a professional front-office environment.
• Scheduling & Communication: Manage a high volume of incoming calls and schedule patient appointments with accuracy.
• Financial Coordination: Collect co-pays, co-insurance, and outstanding balances at the time of service.
• Clinical Support: Update and maintain electronic medical records (EMR) and coordinate prescription refills with pharmacies (electronic, phone, or written).
• Operational Support: Assist with administrative tasks and other duties as needed to ensure smooth office operations.

Requirements & Qualifications

• Experience: 2+ years of medical office experience is preferred, but we are willing to train candidates who demonstrate a strong "willingness to learn" and a proactive attitude.
• Communication: Strong customer service skills are a must.

Bilingual (English/Spanish) is a significant plus.

• Technical Skills: Proficiency with EMR systems and basic office software.
• Mobility: Must have reliable transportation to travel between our locations.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Associate (Required)

Experience:

• Medical Receptionist: 2 years (Required)

Ability to Commute:

• Falls Church, VA 22043 (Required)

Work Location: In person