Front Office Patient Service Representative

Duties

• Greet and check-in patients as they arrive at the clinic or ER
• Verify patient information and insurance coverage
• Schedule appointments and manage the appointment calendar
• Answer phone calls and respond to patient inquiries
• Assist with patient registration and discharge processes
• Collect co-pays and process payments
• Maintain patient records and ensure accuracy of information
• Collaborate with healthcare providers to ensure smooth patient flow

Qualifications:

• High school diploma or equivalent required
• Previous experience in a healthcare setting preferred
• Knowledge of medical terminology and procedures
• Proficient in using phone systems and computer applications
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong attention to detail and accuracy

This position requires strong customer service skills, as you will be interacting with patients on a daily basis. The ability to handle sensitive information with confidentiality is also essential. If you are looking for a rewarding role in healthcare administration, we encourage you to apply. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $18.00 - $20.00 per year

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person