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FULLY REMOTE CSR JOB - LIVE CHAT ASSISTANT WANTED - TRAINING INCLUDED - USA ONLY
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<p class="MuiTypography-root MuiTypography-body1 MuiTypography-paragraph css-7tmnqu">As a Live Chat Operator, you will manage real-time online conversations via the school’s website and platforms, ensuring a warm, helpful, and professional digital presence. You'll play a vital role in providing accurate information, answering questions, and directing inquiries to the appropriate departments. This position requires strong written communication skills and a positive, team-oriented attitude.</p>
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<h5 class="MuiTypography-root MuiTypography-h5 css-1jyhmgd">Responsibilities</h5>
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<div class="MuiListItemText-root MuiListItemText-dense css-c9erkg"><span class="MuiTypography-root MuiTypography-body2 MuiListItemText-primary css-iawcmt">Respond promptly and professionally to live chat messages on our website</span></div>
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<div class="MuiListItemText-root MuiListItemText-dense css-c9erkg"><span class="MuiTypography-root MuiTypography-body2 MuiListItemText-primary css-iawcmt">Answer general questions about school programs, admissions, campus life, and events</span></div>
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<div class="MuiListItemText-root MuiListItemText-dense css-c9erkg"><span class="MuiTypography-root MuiTypography-body2 MuiListItemText-primary css-iawcmt">Provide accurate information and direct complex inquiries to the appropriate departments</span></div>
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<div class="MuiListItemText-root MuiListItemText-dense css-c9erkg"><span class="MuiTypography-root MuiTypography-body2 MuiListItemText-primary css-iawcmt">Maintain a friendly, helpful, and inclusive tone in all written communication</span></div>
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<div class="MuiListItemText-root MuiListItemText-dense css-c9erkg"><span class="MuiTypography-root MuiTypography-body2 MuiListItemText-primary css-iawcmt">Log conversations and frequently asked questions for internal team use</span></div>
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<div class="MuiListItemText-root MuiListItemText-dense css-c9erkg"><span class="MuiTypography-root MuiTypography-body2 MuiListItemText-primary css-iawcmt">Collaborate with the Communications and Admissions teams to stay updated on current events and messaging</span></div>
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<div class="MuiListItemText-root MuiListItemText-dense css-c9erkg"><span class="MuiTypography-root MuiTypography-body2 MuiListItemText-primary css-iawcmt">Ensure a warm and professional digital presence during all interactions</span></div>
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<div class="MuiListItemText-root MuiListItemText-dense css-c9erkg"><span class="MuiTypography-root MuiTypography-body2 MuiListItemText-primary css-iawcmt">Stay organized and manage multiple conversations simultaneously</span></div>
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<div class="MuiListItemText-root MuiListItemText-dense css-c9erkg"><span class="MuiTypography-root MuiTypography-body2 MuiListItemText-primary css-iawcmt">Learn and adapt to new software tools as required</span></div>
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