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<strong>Location: </strong>Frisco, TX<br><br><strong>Employment Type:</strong> Full-Time<br><br><strong>Compensation</strong>: $90,000+ annually and bonus incentives<br><br><strong>Lead daily clinic operations, manage staff, and drive patient experience in a fast-growing behavioral health organization. <br><br></strong>We're not looking for résumés stacked with medical jargon — we're looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you're our kind of person.<br><br><strong>About The Role<br><br></strong><ul><li>Own the daily operations of a high-volume mental health clinic </li><li>Lead, coach, and hold teams accountable to performance and service standards </li><li>Ensure every patient experience feels welcoming, efficient, and professional <br><br></li></ul><strong>Key Responsibilities<br><br></strong>No healthcare experience required — <strong>we provide comprehensive training. <br><br></strong><ul><li>Oversee day-to-day clinic operations, workflow, and patient flow </li><li>Coach and develop staff to consistently meet KPIs and service expectations </li><li>Monitor metrics related to scheduling efficiency, volume, and patient experience <br><br></li></ul><strong>Requirements (Must-Haves)<br><br></strong><ul><li>10+ years of leadership or operations experience in a high-volume environment of 30+ individuals </li><li>Proven experience managing KPIs and having direct performance conversations </li><li>Strong communication skills with both people and numbers <br><br></li></ul><strong>Nice-to-Haves <br><br></strong><ul><li>Experience in healthcare, behavioral health, hospitality, or service leadership </li><li>Relationship-based sales or customer experience background </li><li>Experience leading teams through growth or change <br><br></li></ul><strong>Pay & Benefits<br><br></strong><ul><li>$70-80k annually and bonus incentives </li><li>90% employer-paid medical, dental, and vision benefits </li><li>401(k) retirement plan </li><li>10 PTO days (15 after first year) </li><li>10 paid holidays <br><br></li></ul><strong>About Serenity Healthcare<br><br></strong>Serenity Healthcare uses advanced medical technology and evidence-based treatments to help patients succeed when traditional options haven't worked. Our mission is to help patients take back their lives while delivering care in a calm, supportive, and elevated environment.<br><br>Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.
