Implementation Manager (Contractor Position)

<p>RapidAI is the trusted leader in deep clinical AI, helping hospitals deliver faster, more informed care through intelligent imaging and integrated workflows. The Rapid Enterprise™ Platform supports disease states across the care spectrum, but it’s our clinical depth that drives the most meaningful impact — improving decision-making, patient outcomes, and health-system performance. Used by more than 2,500 hospitals in over 100 countries and backed by 700+ clinical studies, including research that helped expand national stroke-treatment guidelines, RapidAI is the most clinically validated AI platform in healthcare.</p><p><br></p><p> </p><div aria-live="polite" aria-busy="false" dir="ltr" id="model-response-message-contentr_89905d67bb98ac9d"> <p data-path-to-node="3">As an <strong data-path-to-node="3" data-index-in-node="6">Implementation Manager (6-Month Contract)</strong> at RapidAI, you will be at the forefront of medical device software development, acting as the vital link between cutting-edge technology and hospital teams worldwide. In this contract role, you will immediately dive in to drive the project lifecycle—from conducting initial site kickoffs and configuring scanner protocols to coaching clinical teams through successful "go-lives" that directly enhance patient care.</p> <p data-path-to-node="4">This high-energy position offers the opportunity to manage complex, multi-faceted projects independently while building strong, efficient relationships with healthcare providers to optimize their use of life-saving software. If you have a background in healthcare IT or clinical imaging and are excited to bridge the gap between technical innovation and real-world medical impact, this is a chance to make an immediate difference on a team dedicated to improving millions of lives.</p> <h3 data-path-to-node="5"><strong data-path-to-node="5" data-index-in-node="0">Contract Details & Requirements</strong></h3> <ul data-path-to-node="6"> <li> <p data-path-to-node="6,0,0"><strong data-path-to-node="6,0,0" data-index-in-node="0">Duration:</strong> 6-Month Contract</p> </li> <li> <p data-path-to-node="6,1,0"><strong data-path-to-node="6,1,0" data-index-in-node="0">Location:</strong> Remote (USA)</p> </li> <li> <p data-path-to-node="6,2,0"><strong data-path-to-node="6,2,0" data-index-in-node="0">Time Zone Requirement:</strong> Candidates <strong data-path-to-node="6,2,0" data-index-in-node="34">must</strong> be located within the <strong data-path-to-node="6,2,0" data-index-in-node="61">Central (CT)</strong> or <strong data-path-to-node="6,2,0" data-index-in-node="77">Eastern (ET)</strong> time zones to align with our hospital partner schedules.</p> </li> </ul> <p></p> <p></p> <p> </p> <p><strong>Why You’ll Love This Role:</strong></p> <p> </p> <p><strong>Direct Clinical Impact</strong>: Your work ensures doctors have the best tools to make rapid, life-saving decisions for patients.</p> <p> </p> <p><strong>Autonomy and Ownership</strong>: You will work independently to manage your own portfolio of commercial and research implementations.</p> <p> </p> <p><strong>Dynamic Environment</strong>: This is a fast-paced role where you will juggle multiple projects and communicate with both technical and non-technical stakeholders.</p> <p> </p> <p><strong>Growth Focus</strong>: You aren't just setting up software; you are a consultant helping accounts identify opportunities for expansion and improved performance.</p> <p></p><p><br></p><b>Joining the team, you will....</b><ul> <li>Schedule/conduct project kickoff & update calls with hospitals (both commercial & research)</li> <li>Act as primary liaison between hospitals and RAPID to ensure RAPID product implementation projects are successful</li> <li>Track, document, and organize site information for commercial and research implementations</li> <li>Perform base level troubleshooting & support, including:</li> <li>Ensuring all test scans process appropriately</li> <li>Working with site to configure base protocols on scanners</li> <li>Coach/prepare sites for successful go-lives</li> <li>Coordinate training and follow-ups for customers</li> <li>Manage customer relationship & provide amazing responsiveness/experience</li> <li>Conduct regular reviews with customer to evaluate utilization/performance</li> <li>Work with accounts to identify opportunities of upsell/growth/expansion</li> <li>Communicate new product information/educational opportunities</li> </ul><p><br></p><b>What you bring to the team!</b><div aria-live="polite" aria-busy="false" dir="ltr" id="model-response-message-contentr_886b44cc8bbca64b"> <h3 data-path-to-node="2"> </h3> <ul data-path-to-node="3"> <li> <p data-path-to-node="3,0,0"><strong data-path-to-node="3,0,0" data-index-in-node="0">Educational Background:</strong> A Bachelor’s Degree or equivalent professional experience is required.</p> </li> <li> <p data-path-to-node="3,1,0"><strong data-path-to-node="3,1,0" data-index-in-node="0">Core Experience:</strong> At least 2 years of experience managing complex projects within the healthcare or health-tech field is essential.</p> </li> <li> <p data-path-to-node="3,2,0"><strong data-path-to-node="3,2,0" data-index-in-node="0">Industry Knowledge:</strong> Extensive experience working directly with or for hospitals and healthcare IT departments.</p> </li> <li> <p data-path-to-node="3,3,0"><strong data-path-to-node="3,3,0" data-index-in-node="0">Clinical/Technical Literacy:</strong> A strong background in imaging, neurovascular, clinical environments, or healthcare-focused IT.</p> </li> <li> <p data-path-to-node="3,4,0"><strong data-path-to-node="3,4,0" data-index-in-node="0">Project Lifecycle Management:</strong> Proven ability to hit the ground running to lead site kickoffs, track and organize site information, and manage multiple projects simultaneously within a contract timeframe.</p> </li> <li> <p data-path-to-node="3,5,0"><strong data-path-to-node="3,5,0" data-index-in-node="0">Technical Onboarding:</strong> Responsible for coordinating server deployments and technical onboarding, including streamlining complex HL7/PACS integrations and multi-node DICOM protocols across hospital ecosystems.</p> </li> <li> <p data-path-to-node="3,6,0"><strong data-path-to-node="3,6,0" data-index-in-node="0">Communication & Adaptability:</strong> Highly effective communication skills with the ability to translate technical details for non-technical users.</p> </li> <li> <p data-path-to-node="3,7,0"><strong data-path-to-node="3,7,0" data-index-in-node="0">Operational Flexibility:</strong> Must be independent, self-motivated, and willing to work occasional "odd hours" to meet hospital deployment needs.</p> </li> <li> <p data-path-to-node="3,8,0"><strong data-path-to-node="3,8,0" data-index-in-node="0">Location & Time Zone:</strong> <strong data-path-to-node="3,8,0" data-index-in-node="22">Must be located within the USA in either the Central (CT) or Eastern (ET) time zone</strong> to align with client schedules.</p> </li> </ul> <h3 data-path-to-node="4"><strong data-path-to-node="4" data-index-in-node="0">Nice to Haves</strong></h3> <ul data-path-to-node="5"> <li> <p data-path-to-node="5,0,0"><strong data-path-to-node="5,0,0" data-index-in-node="0">Workflow Optimization:</strong> Proficiency in dynamic worklist prioritization within enterprise RIS/PACS environments.</p> </li> <li> <p data-path-to-node="5,1,0"><strong data-path-to-node="5,1,0" data-index-in-node="0">Connectivity Expertise:</strong> Skilled in modality-to-PACS connectivity and DICOM destination configuration.</p> </li> <li> <p data-path-to-node="5,2,0"><strong data-path-to-node="5,2,0" data-index-in-node="0">Systems Administration:</strong> Expertise in RHEL/CentOS or Ubuntu (Linux) environments.</p> </li> <li> <p data-path-to-node="5,3,0"><strong data-path-to-node="5,3,0" data-index-in-node="0">Professional Certification:</strong> Holding a Project Management certification is considered a significant plus.</p> </li> <li> <p data-path-to-node="5,4,0"><strong data-path-to-node="5,4,0" data-index-in-node="0">Software Fluency:</strong> Advanced proficiency across Google, Microsoft, and Apple product ecosystems.</p> </li> </ul> <p data-path-to-node="6"><strong data-path-to-node="6" data-index-in-node="8">Contract Summary</strong></p> <ul data-path-to-node="7"> <li> <p data-path-to-node="7,0,0"><strong data-path-to-node="7,0,0" data-index-in-node="0">Position Type:</strong> 6-Month Contract (4o hours a week) </p> </li> <li> <p data-path-to-node="7,1,0"><strong data-path-to-node="7,1,0" data-index-in-node="0">Location:</strong> Remote (USA – Central or Eastern Time Zone only; Eastern Time Zone preferred)</p> </li> </ul> </div><p><br></p><p></p> <div>$30 - $35 an hour</div> <p>Join our mission to help save lives and shape the future of healthcare—we look forward to hearing from you!</p><p><br></p><p>RapidAI is committed to creating an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p><br></p><p>Please review our CPRA policies <a class="postings-link" href="https://rapidai.box.com/s/bc5l0izmwcyf8mu34sbsalmzx4ly1mkl">here</a>.</p><p>For more information on the information we collect about our applicants and how we use it, see our CPRA Privacy Notice <a class="postings-link" href="https://rapidai.box.com/s/lpyfu84mmopywvcox0i4ej15c4v84ck1">here</a>.</p></div>