Licensed Medicare Sales Representative (Bilingual English/Spanish) [Hourly Base Pay + Monthly Incentive]

<p><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">My Senior Health Plan, a leader in the Medicare B2C space for nearly 20 years, is looking for a motivated and energetic Licensed Medicare Sales Representative to join our growing team. If you have a strong background in sales, business development, customer service, are licensed in life and health insurance, and are passionate about making a difference in the lives of seniors, we want to hear from you!   </span></p> <p><br></p> <p><span style="font-size: 13px"><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-weight: bold">Job Summary: </span><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif">As a Licensed Medicare Sales Representative, you'll assist clients in evaluating and enrolling in the best Medicare plans to meet their needs. Y</span><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif">ou’ll manage outbound and inbound calls, educate clients about Medicare, and convert leads into sales. You’ll be responsible for maintaining a sales pipeline, building long-term relationships, and exceeding performance goals.   </span></span></p> <p><br></p> <p><span style="font-size: 13px"><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-weight: bold">Job Duties and Responsibilities:</span><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif"> </span></span></p> <ul> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Evaluate client needs and recommend Medicare plans. </span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Conduct plan reviews, guide enrollment, and educate on Medicare eligibility and options. </span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Prospect new <span style="font-weight: bold">(warm)</span> leads, handle inbound/outbound calls, and drive sales. </span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Maintain a strong client pipeline and ensure high-quality follow-up. </span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Meet and exceed sales goals and metrics. </span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Use CRM tools for managing client information and tracking progress. </span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Stay updated on industry trends, products, and compliance regulations. </span></li> </ul> <p><br></p> <p><span style="font-size: 13px"><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-weight: bold">LICENSE & APPOINTMENT REQUIREMENT: </span><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif">My Senior Health Plan Inc. requires all Medicare Sales Representatives to have a current/valid Life & Health license and be able to satisfactorily pass all requirements needed to be appointed in every state by private carriers. My Senior Health Plan will provide all training and exam materials to obtain the appropriate licensure, if applicable. All Medicare Sales Representatives must comply with CDI regulations, continuing education, and renewal requirements, and complete the annual AHIP test with a passing score. Additionally, employees must comply with all Centers for Medicare and Medicaid Services (“CMS”) regulations.  </span></span></p> <p><br></p> <p><span style="font-size: 13px"><span style="font-weight: bold">Requirements:</span></span></p> <ul> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px; font-weight: bold">Active Health & Life license in your resident state. California license is a plus.</span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px; font-weight: bold">Current AHIP certificate required before starting.</span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 10pt">Bilingual in Spanish.</span><br></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">3+ years of inbound/outbound sales experience, preferably in a call center environment.</span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Associates degree in Business or related field.</span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 10pt">Job stability and tenure in previous roles.</span><br></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Strong phone presence and communication skills. </span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Proficient in CRM Software and Microsoft Office. </span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Self-motivated, tech-savvy, and coachable.</span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Ability to work in a fast-paced, goal oriented environment.</span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Strong interest in the insurance industry is essential.</span></li> </ul> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px; font-weight: bold">Working Conditions:</span><br></p> <ul> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Stationary role, operating a computer and office equipment. </span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Light lifting (up to 25 lbs.). </span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px"><span style="font-weight: bold">REMOTE</span> in the U.S. <em><span style="text-decoration: underline">(only if the candidate lives 30+ miles away from the La Jolla, CA office or 50+ miles away from the Brentwood, TN office).</span></em><span style="font-weight: bold"> All equipment is provided by the company.</span></span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px; font-weight: bold">This position works off the Pacific Time Zone schedule of 8:30am-5:15pm PST.</span></li> </ul> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px; font-weight: bold">Why Join Us?</span><br></p> <ul> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Competitive hourly base pay with monthly performance-based bonuses. Potential to earn $70,000k-$115,000k+ annual monetary compensation (base pay and bonuses).</span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Health insurance (medical, dental, vision) with 75% employer paid. </span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Ancillary benefits (life, pet care, disability, hospital indemnity, accident, critical illness).</span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">401(k) plan with matching and profit-sharing. </span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Paid vacation, sick time, and company holidays, including the week of Christmas.</span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Positive work environment with room for growth.</span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px; font-weight: bold">No cold calls, all warm leads.</span></li> <li><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Work remotely with company-provided equipment.</span></li> </ul> <p><br></p> <p><span style="font-size: 10pt"><span style="font-weight: bold"><span>What We’re Looking For:</span></span><span> </span></span></p> <ul> <li><span style="font-size: 10pt"><span style="font-weight: bold"><span>Want It:</span></span> <br><span>You genuinely want to be in this role and thrive in a sales-driven environment. You’re motivated by helping clients make informed decisions about their Medicare options and enjoy working toward measurable goals. You see this position as a career opportunity, not just a job.</span><span> </span></span></li> </ul> <ul> <li><span style="font-size: 10pt"><span style="font-weight: bold"><span>Get It:</span></span> <br><span>You fully understand what success looks like in this role. You grasp the importance of timely follow-up, accurate CRM management, and effective communication. You know how to build trust with clients, overcome objections, and maintain a positive attitude even when challenges arise.</span><span> </span></span></li> </ul> <ul> <li><span style="font-size: 10pt"><span style="font-weight: bold"><span>Capacity to Do It:</span></span> <br><span>You have the skills, experience, and bandwidth to excel. This means strong organizational abilities, resilience under pressure, and the ability to manage multiple priorities without sacrificing quality. You’re tech-savvy, comfortable with CRM systems, and capable of learning new tools quickly. Most importantly, you have the emotional intelligence to connect with clients and the persistence to hit and exceed sales targets.</span><span> </span></span></li> </ul> <p><span style="font-size: 10pt"> </span></p> <p><span style="font-size: 10pt"><span style="font-weight: bold"><span>Our Core Values:</span></span><span> </span></span></p> <ul> <li><span style="font-size: 10pt"><span style="font-weight: bold"><span>Client-Centric Service:</span></span><span> Always put the client first.</span><span> </span></span></li> </ul> <ul> <li><span style="font-size: 10pt"><span style="font-weight: bold"><span>Integrity:</span></span><span> Do the right thing, every time.</span><span> </span></span></li> </ul> <ul> <li><span style="font-size: 10pt"><span style="font-weight: bold"><span>Positivity:</span></span><span> Bring energy and optimism to every interaction.</span><span> </span></span></li> </ul> <ul> <li><span style="font-size: 10pt"><span style="font-weight: bold"><span>Growth Mindset:</span></span><span> Embrace learning and continuous improvement.</span><span> </span></span></li> </ul> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 13px">Ready to take the next step in your career with a growing company that values teamwork and making a difference? Apply now to join My Senior Health Plan and help us serve the Medicare-eligible population!  </span></p> <p><br></p> <p><span style="font-size: 13px"><em>My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.<span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif">  </span></em></span></p> <p><br></p> <p><span style="font-size: 13px"><em><span style="color: rgb(34, 34, 34); font-family: Arial, sans-serif">*All offers of employment are contingent upon successfully passing a pre-employment drug test and background check. </span>My Senior Health Plan.com Inc. participates in E-Verify.<br></em></span></p> <p><br></p> <p><span style="font-size: 13px"><em>AI Use Disclosure<br>To make our hiring process smooth and efficient, we use tools like BambooHR (application tracking), Hireflix (on-demand interviews), Calendly (scheduling), and TestGorilla (skills assessments). These tools help us stay organized, but <span style="text-decoration: underline">all applications and results are carefully reviewed by real people.</span><br>AI supports our process, it doesn’t replace human judgment. We also take steps to reduce potential bias in the tools we use, so every candidate is considered fairly.</em></span></p><br><hr><div class="fabric-5qovnk-root MuiBox-root css-witlqh" data-fabric-component="Flex"><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Location</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">La Jolla, California (Remote)</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Department</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">Sales</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Employment Type</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">Full-Time</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Minimum Experience</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">Mid-level</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Compensation</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">$70,000k-$115,000k+/yr</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...