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Medical Scheduler
JOB TITLE: MEDICAL SCHEDULER
REPORTS TO: BUSINESS OFFICE MANAGER
TYPE STATUS: FULL TIME
JOB SUMMARY / OVERVIEW:
- To assist patients in scheduling medical appointments.
PRIMARY DUTIES:
- Answers the phone in a pleasant and courteous manner
- Schedules medical appointments
- Handles patient reminder phone calls
- Responds knowledgeably to inquires from patients, medical staff, and other staff
- Ensure messages are handled in a precise manner
- Accept payment on patient accounts over the phone
- Verify and update demographic information for patients
- Maintains strict and total personnel and patient confidentiality
- Verify and balance all payment each day
- Other duties as assigned.
EDUCATION / QUALIFICATIONS:
- High school diploma or GED.
EXPERIENCE / KNOWLEDGE / SKILLS:
- Experience in the health care field is preferred.
- Demonstrate initiative and function independently.
- Demonstrate attention to detail.
- Ability to receive, interpret and follow verbal and written instructions.
- Ability to effectively present information to others.
- Ability to read, write and speak English.
- Must possess excellent communication skills.
- Must possess knowledge of general office procedures.
- Must have proficient knowledge of Microsoft Office and Windows applications.
- Demonstrate excellent interpersonal skills by dealing effectively, in a positive and professional manner, with a variety of people by telephone and in person.
- Must have analytical and problem-solving skills.
- Must have strong organizational and time management skills.
- Ability to speak or understand Spanish is helpful.
Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
