Welcome to Shop4you.jobdekhe.com We provide job seekers with information gathered from various publicly available job posting websites, including but not limited to Google, Indeed, LinkedIn, and other well-known job platforms. Our mission is to help individuals find employment opportunities by offering up-to-date job listings and career-related resources. We do not charge any fees for accessing or using our website, and all job information is provided free of charge.
Shop4you.jobdekhe.com does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms such as Indeed, LinkedIn, and other recognized job websites.
By using our website, you acknowledge and accept the above terms and conditions. Thank you for visiting Shop4you.jobdekhe.com, and we wish you success in your job search.
<p><strong>DataStaff, Inc</strong>. is in need of a <strong>Network/Telecom Specialist </strong>for a long-term contract opportunity with one of our direct clients in<strong> Raleigh, NC.</strong></p><p><br></p><p>*This position is 100% onsite</p><p>* Night shift schedule (6pm-2am) Monday – Friday</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Monitoring the statewide Emergency Services IP Network (ESInet) and NG911 systems 24/7 to identify outages, alarms, or performance issues.</li><li>Acting as the first point of contact for PSAPs (Public Safety Answering Points) reporting technical problems or service interruptions.</li><li>Receiving, triaging, documenting, and tracking support tickets through resolution.</li><li>Troubleshooting network, telecom, and connectivity issues affecting 911 operations.</li><li>Communicating with:</li><li>911 Directors and Supervisors</li><li>Telecommunications carriers</li><li>Service providers</li><li>Internal Board and AT&T Tiger Team regarding outages, maintenance, and incident response.</li><li>Escalating complex incidents to Tier II and Tiger Team technicians, or additional vendors and carriers when needed.</li><li>Maintaining documentation, ticket narration, and operational logs in Salesforce.</li><li>Supporting operational continuity during emergencies, severe weather events, and disaster response situations.</li><li>Monitoring network security, system health, and telecommunications performance across PSAPs statewide.</li><li>Coordinating reroutes or alternate communications paths during outages or call surges to maintain uninterrupted 911 service.</li><li>Providing customer-service-focused support to PSAP personnel throughout North Carolina.</li><li>Help desk / incident management</li><li>Telecommunications support</li><li>Public safety communications support</li><li>The position supports mission-critical emergency communications infrastructure for the state.</li></ul><p><br></p><p><strong>Required Skills:</strong></p><ul><li>3 Years - Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.</li><li>3 Years - Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco</li><li>3 Years - Strong writing skills to maintain organized documentation</li><li>3 Years - Knowledge of network cabling, network classification and network topology</li></ul><p><br></p><p><strong>Desired Skills:</strong></p><ul><li>3 Years - Experience with VOIP technologies is a plus</li><li>3 Years - Experience in a NOC environment is preferred</li></ul><p><br></p><p>This position is available on a corp-to-corp basis or as a W2 position with a <strong>competitive benefits package</strong>. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.</p>
