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Operations Manager for Real Estate/Furnished Rental/Airbnb Business
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Operations Manager – Boss Furnished Rentals | Durham, NC
Are you a proactive, detail-oriented leader with a passion for hospitality, real estate, or property management and a curiosity or enthusiasm for how AI is changing the way businesses operate? We're seeking an experienced Operations Manager to oversee and help streamline the day-to-day operations of our established furnished rental and Airbnb business based in Durham, NC.
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This hands-on, dynamic role is ideal for someone who thrives in a fast-paced environment and is excited to grow with an expanding company. We're actively integrating AI tools and building out a system of virtual agents to streamline operations, and this role will be integral to that transition as we continue to grow and evolve. As we also branch into commercial real estate and land development, this position offers significant opportunities for professional advancement.
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Position Details:
Type: 1099 Independent Contractor
Schedule: Semi-flexible hours; some evenings and weekends required
Work Location: Primarily in person, with the opportunity to transition to partial remote work over time
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Qualifications:
1–2+ years of management experience in hospitality or property management, or a relevant degree in one of those fields
Strong written and verbal communication skills
Excellent organizational, time management, and problem-solving abilities
Detail-oriented, reliable, and results-driven
Assertive and proactive with a positive, can-do attitude
Works well with a direct communication style
Comfortable in a fast-paced and evolving environment
Tech savvy with the ability to quickly learn new software, tools, and mobile apps including AI platforms
Interest in or experience with AI tools, automation, or workflow optimization is a strong plus
Must pass a background and criminal check
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Key Responsibilities:
Oversee daily operations across a portfolio of short-term rental properties
Conduct regular inspections and meetings with team members for inventory and quality control
Promptly and professionally resolve guest issues
Manage a team of cleaners, virtual assistants, handymen, and subcontractors including AI-powered virtual agents as we build them out
Hire and train new team members and contractors as needed
Coordinate repairs, maintenance, and renovations
Maintain strong communication with vendors, property owners, and guests
Execute the setup of new furnished rental listings
Develop, document, and refine processes to streamline and scale the business, including helping identify where AI tools and automation can reduce manual work
Assist with other real estate projects and deals
Support various administrative and special projects as needed
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How to Apply:
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To be considered, all of the following must be included in your application. Incomplete applications will not be reviewed.
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Submit your resume with up-to-date contact information and the best phone number to reach you.
Email your application to support@bossfurnishedrentals.com with the subject line "Operations Manager Application." Include:
Your resume with contact information
A brief cover letter explaining your interest in the role and why you're a great fit
A PDF or image of your DISC Personality Assessment results. Please use: -
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We look forward to hearing from you and exploring how you can become an integral part of our growing team!
