Welcome to Shop4you.jobdekhe.com We provide job seekers with information gathered from various publicly available job posting websites, including but not limited to Google, Indeed, LinkedIn, and other well-known job platforms. Our mission is to help individuals find employment opportunities by offering up-to-date job listings and career-related resources. We do not charge any fees for accessing or using our website, and all job information is provided free of charge.
Shop4you.jobdekhe.com does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms such as Indeed, LinkedIn, and other recognized job websites.
By using our website, you acknowledge and accept the above terms and conditions. Thank you for visiting Shop4you.jobdekhe.com, and we wish you success in your job search.
<strong>Overview</strong><br><br><p style="margin: 0px;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">This is a remote role that may only be hired in the following locations: KY & NC</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;">This position provides advanced operational support for a business unit in the execution of daily activities. Facilitates processes and workflows while ensuring compliance with all applicable regulations and policies. Maintains records and/or systems crucial for business operations. Answers inquiries and resolves issues, updating department records or systems accordingly, in alignment with service standards and business goals. Assists in the identification of process inefficiencies or opportunities for improvement. Is a subject matter expert in their daily responsibilities. May guide less experienced specialists on the team through knowledge in the area of work.</p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span>Work Schedule: Sunday 8:00pm - 12:00am EST, Monday - Thursday 2:00pm - 12:00am EST</span></p> <br><strong>Responsibilities</strong><br><br><ul><li>Service - Develops and maintains relationships with customers, associates and vendors to achieve business goals and streamline service experience. Answers inbound communications to service accounts, fulfill requests, or address issues. Determines client needs and provides resolution while maintaining a high standard of service. Identifies appropriate course of action for more complex issues or disputes.</li><li>Operational Support - Performs various operational tasks that occur during customer, vendor, and associate inquiries. Performs complex data entry, processing and documentation. Identifies and communicates process inefficiencies. May offer recommendations for process improvements.</li><li>Documentation - Handles standard documentation associated with daily activities, which may include processing, reviewing, or distributing materials. Maintains and updates department records either physically or within a system.</li><li>Business Proficiency - Provides knowledge in area of work. Reviews and maintains knowledge of any laws, regulations, and policies that affect specific job duties to produce work that is accurate, efficient, and compliant. Utilizes product, system, or process familiarity to resolve problems and handle customer requests. May offer guidance and direction to less experienced specialists through knowledge in area of work.</li></ul> <br><strong>Qualifications</strong><br><br><p style="margin: 0px;">Bachelor's Degree and 1 year of experience in Financial Services or Operations Support OR High School Diploma or GED and 5 years of experience in Financial Services or Operations Support</p><p style="margin: 0px;"> </p><p style="margin: 0px;">Additional Preferred Qualifications: <span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Current contractor/contingent worker for First Citizens Bank</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;">Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.</p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">If hired in KY or NC, the base pay for this position is generally between $23.19 and $40.19. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 9pt; font-family: Verdana, sans-serif; color: #ffffff;">#EJC – To restrict postings on Indeed and Appcast</span></p><p style="margin: 0px;"><span style="font-size: 9pt; font-family: Verdana, sans-serif; color: #ffffff;">#LI-DNI – To restrict postings on LinkedIn</span></p><p style="margin: 0px;"> </p>
