Welcome to Shop4you.jobdekhe.com We provide job seekers with information gathered from various publicly available job posting websites, including but not limited to Google, Indeed, LinkedIn, and other well-known job platforms. Our mission is to help individuals find employment opportunities by offering up-to-date job listings and career-related resources. We do not charge any fees for accessing or using our website, and all job information is provided free of charge.
Shop4you.jobdekhe.com does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms such as Indeed, LinkedIn, and other recognized job websites.
By using our website, you acknowledge and accept the above terms and conditions. Thank you for visiting Shop4you.jobdekhe.com, and we wish you success in your job search.
Part-Time Customer Service & Logistics Representative (Hybrid – London)
Other Jobs To Apply
No other job posts for this day.
*About Us**
We are a Swiss company specialising in lab-grown memorial diamonds and custom jewellery. With a presence in multiple global markets, we are driven by one mission: to support individuals in honouring the memories of their loved ones through timeless, meaningful creations. Our work is personal, emotional, and rooted in empathy — and our team reflects those values every day.
*Role Overview**
We’re seeking a warm, dependable, and emotionally intelligent Customer Service & Logistics Representative to join our team. This is a hybrid, part-time position ideal for someone who excels in client interaction, has a keen eye for detail, and is comfortable supporting both virtual and in-person client needs.
*Key Responsibilities
Provide compassionate, personalised support to clients via phone, email, Zoom, and in-person meetings
Manage customer inquiries from initial outreach through order fulfillment and delivery
Maintain a high standard of communication, ensuring timely and thoughtful follow-ups
Coordinate local logistics, including pickups and deliveries across London (occasionally supporting domestic/international shipments)
Collaborate with cross-functional teams (Marketing, IT, Communications) to improve the overall client experience
Support weekend and off-hour calls as needed on a rotating basis
Maintain records and client data accurately in CRM and other platforms
*Requirements
Must be based in Greater London and legally authorised to work in the UK.
Prior experience in customer service, client relations, or operations (especially in luxury, healthcare, or memorial services industries)
Strong interpersonal skills with the ability to provide emotional support in sensitive situations
Tech-savvy and comfortable using Google Workspace, Microsoft Office, and CRM tools (e.g., HubSpot, Zendesk)
Highly organized, self-motivated, and capable of managing multiple priorities
Availability to work flexible hours, including some evenings and weekends
Bonus: Experience with logistics and shipping coordination, including working with major courier services
Bonus: Valid driver’s license and/or access to local transportation for client visits or courier tasks
Bonus: Additional experience in areas such as jewellery, marketing, photography/videography, or design will be considered a strong plus
*What We Offer
Competitive hourly compensation based on experience
Performance-based commissions
A hybrid work environment with flexible scheduling
A collaborative, compassionate, and mission-driven team culture
Unique opportunity to make a real emotional impact on people’s lives
*How to Apply
If you’re passionate about delivering heartfelt service and want to be part of a meaningful mission, we’d love to meet you. Please submit your resume and a brief introduction sharing why this role speaks to you.
Job Type: Part-time
Pay: £13.00-£25.00 per hour
Expected hours: 10 – 20 per week
Benefits
Flexitime
Work from home
Application question(s)
Do you have any experience or background in the jewellery field?
What is the earliest date you could start?
Are you able to join occasional calls or meetings outside regular working hours when needed across time zones?
How many hours per week can you commit?
Do you have a laptop and reliable home-office setup (webcam, stable internet, quiet workspace)?
Could you confirm your right-to-work status in the UK?
We encourage in-person client meetings at 50 Liverpool Street, EC2M 7PR. Can you confirm it’s within 45-min commute and you’re available for client bookings daily, preferably including weekends?
