Part-time/Full-time Front desk

Overview

We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and ensuring the smooth operation of the front desk area.

Responsibilities

• Greet and assist guests in a friendly and professional manner
• Answer phone calls and direct them appropriately
• Check-in and check-out guests efficiently
• Process reservations and cancellations
• Handle guest inquiries and provide accurate information about the facility
• Maintain a clean and organized front desk area
• Utilize retail math skills for transactions
• Utilize POS systems for guest transactions
• Communicate effectively with guests and team members
• Bilingual skills are a plus for assisting diverse guests

Requirements

• Previous experience in retail sales or customer service is preferred
• Proficiency in using cash registers and handling cash transactions
• Ability to manage front desk operations effectively
• Excellent phone etiquette skills

Job Types: Full-time, Part-time

Pay: $12.00 - $13.00 per hour

Benefits:

• Employee discount

People with a criminal record are encouraged to apply

Work Location: In person