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Radiology Assistant (Night-Shift) - Remote/Part-time, Flex Position
About the position
Vision Radiology is seeking a Radiology Assistant to provide administrative support for the Company’s diagnostic radiology clinical staff, clients, and technical support team. This is a Remote, Part-Time Flex position, requiring 10-20 hours per week with the possibility of additional hours for coverage. The role operates on a Night-Shift schedule, including weekends and holidays, and can be performed anywhere within the United States. A high-bandwidth, stable internet connection is essential.
Responsibilities
- Accept safety and quality of patient care, treatment, and services as a responsibility and priority
- Answer phone calls from hospitals during peak hours
- Assist with resolving client questions/concerns that do not require a radiologist
- Notify radiologists or the appropriate Vision staff member with client questions to ensure issues are resolved in a timely manner
- Re-fax and send HL7 (studies that a client is unable to locate)
- Partner with IT to troubleshoot exams that are not coming through
- Perform minor troubleshooting with clients
- Reach out to the appropriate contact at the hospital to gather any information that may have been left out of the information sent over to Vision
- Inform the Radiologists of high-priority studies (stroke, AI stat, ROB, ICH), change exam priority, and monitor to ensure they are read as soon as possible
- Inform Radiologist of follow-up study that belongs to them
- Assign and remove prior comparison studies on the list that were sent for comparison
Requirements
- Ability to work evening/night shifts required
- Minimum 1 year of Medical/Healthcare experience is required
- Previous Technologist, Radiology Assistant, or imaging experience required
- Strong written and verbal communication
- Strong customer focus with excellent customer service
- Strong ability to multitask due to periods of high-volume workload on any given day
- Excellent time management skills
- Ability to act independently and make decisions that achieve optimal results
- Proficient computer skills
- Team-oriented with the ability to work with all levels of management
- Ability to work efficiently in a remote environment
Nice-to-haves
- Prior work experience in an administrative or customer service role preferred
Benefits
- 401(k) Program
- Employee Assistance Program
- Employee Discount Programs
- Variety of additional company perk programs (Health & Wellness, Learning & Development, etc.)