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Regional Administration Specialist

May 12, 2026

At Claiborne Senior Living, our communities are built on strong leadership, operational excellence, and a people-first culture. We are seeking a Regional Administration Specialist (RAS) to support multiple senior living communities by providing expertise in human resources, payroll, compliance, and business office operations. This role serves as a key partner to Executive Directors and community leadership teams by helping ensure consistency, accountability, and operational efficiency across multiple locations. If you enjoy solving problems, improving processes, and supporting leaders, this could be a great fit. What You’ll Do <ul type="disc"> <li>Partner with Executive Directors and community leadership teams on HR and business office processes</li> <li>Provide training and guidance on company policies, procedures, and operational standards</li> <li>Support hiring, onboarding, and offboarding processes for leadership roles</li> <li>Oversee payroll-related processes including PTO approvals, attendance review, bonus requests, garnishments, and year-end adjustments</li> <li>Assist with employee relations matters, investigations, and corrective action processes in partnership with HR leadership</li> <li>Ensure compliance with employment laws, company policies, and regulatory requirements</li> <li>Support benefits administration, including open enrollment and new hire enrollment</li> <li>Manage FMLA tracking and coordination with leadership teams</li> <li>Conduct audits of employee files, workplace postings, benefits records, and compliance documentation</li> <li>Review resident billing statements, chargeables, and move-out notices for accuracy</li> <li>Identify issues, resolve discrepancies, and help improve operational processes across communities</li> <li>Provide ongoing support to leadership teams as needed</li> </ul> What We’re Looking For <ul type="disc"> <li>Bachelor’s degree in Human Resources, Business Administration, or related field preferred OR</li> <li>5+ years of HR and/or business office experience, preferably in senior living, healthcare, or multi-site operations</li> </ul> Preferred experience includes: <ul type="disc"> <li>Employee relations</li> <li>Payroll administration</li> <li>Benefits administration</li> <li>Compliance and regulatory oversight</li> <li>HRIS systems and Microsoft Office proficiency</li> </ul> What Makes You Successful <ul type="disc"> <li>Strong organizational skills with high attention to detail</li> <li>Ability to manage multiple priorities across several locations</li> <li>Strong communication and relationship-building skills</li> <li>Comfortable balancing administrative work with strategic problem-solving</li> <li>Ability to work independently while partnering effectively with operational leaders</li> </ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...