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<p>David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a <strong>Italian </strong>speaking <strong>Sales Advisor </strong>to join their team in Greece.</p><p> </p><p>Position: Sales Advisor</p><p>Location: remote, Greece </p><p>Work model: remote</p><p>Employment type: Full-time</p><p>Remuneration: Base salary</p><p> </p><p><span><strong>DUTIES & RESPONSIBILITIES:</strong></span></p><ul><li><p><span style="">Handle inbound and outbound customer interactions across phone, chat, and email channels</span></p></li><li><p class="MsoNormal"><span style="">Deliver a high-quality customer experience with a strong focus on satisfaction and resolution</span></p></li><li><p class="MsoNormal"><span style="">Build and maintain positive relationships through clear and professional communication</span></p></li><li><p class="MsoNormal"><span style="">Provide accurate and up-to-date information using internal tools and systems</span></p></li><li><p class="MsoNormal"><span style="">Achieve individual and team performance targets including call-handling KPIs</span></p></li><li><p class="MsoNormal"><span style="">Maintain detailed customer records, accounts, and interaction documentation</span></p></li><li><p class="MsoNormal"><span style="">Always follow communication procedures and data protection policies.</span></p></li></ul><p class="MsoNormal"></p><p><span><strong>REQUIREMENTS:</strong></span></p><ul><li><p><span style="">Native or near-native level in Italian, with fluency in English (minimum B2 level)</span></p></li><li><p class="MsoNormal"><span style="">Strong customer service and contact handling experience across multiple channels</span></p></li><li><p class="MsoNormal"><span style="">Excellent verbal and written communication skills with active listening ability</span></p></li><li><p class="MsoNormal"><span style="">High computer literacy and confidence working with several systems simultaneously</span></p></li><li><p class="MsoNormal"><span style="">Strong multitasking, time management, and prioritization skills</span></p></li><li><p class="MsoNormal"><span style="">Customer-focused mindset with awareness of sensitive data handling</span></p></li><li><p class="MsoNormal"><span style="">Ability to perform in a fast-paced, KPI-driven environment.</span></p></li></ul><p><span> </span></p><p><span><strong>BENEFITS:</strong></span></p><ul><li><p><span style="">Competitive renumeration package</span></p></li><li><p class="MsoNormal"><span style="">Private life and health insurance coverage</span></p></li><li><p class="MsoNormal"><span style="">Free access to corporate gym facilities</span></p></li><li><p class="MsoNormal"><span style="">Fixed working hours option for parents with young children</span></p></li><li><p class="MsoNormal"><span style="">Structured onboarding and training support</span></p></li><li><p class="MsoNormal"><span style="">Supportive team environment with development opportunities</span></p></li><li><p class="MsoNormal"><span style="">And many others!</span></p></li></ul>
