<p><strong>Position Summary</strong></p><ul><li>AIL is a long-standing provider of insurance and supplemental benefit programs.</li><li>We focus on delivering reliable service, clear communication, and long-term value to the clients and members we serve.</li><li>Our team is currently growing, and we are looking for motivated, service-focused individuals to fill sales and customer service representative positions.</li><li>This opportunity is a strong fit for someone who enjoys speaking with people, following a proven process, and building a long-term career from home.</li></ul><p><strong>Company Overview</strong></p><ul><li>AIL has been in business for over 68 years.</li><li>The company works with more than 40,000 unions and associations across North America.</li><li>AIL serves over 5 million members and continues to expand.</li><li>The company has more than $58.9 billion of insurance in force.</li><li>AIL holds an A+ Superior rating from AM Best for financial strength.</li><li>Many union members request these benefit programs because workplace coverage may be reduced or lost after retirement or when leaving employment.</li><li>Our programs are designed to provide members and their families with permanent benefit protection.</li><li>AIL has been recognized as a leading workplace in North America, receiving multiple Best Workplace awards and recognition from Forbes as one of the Happiest Places to Work.</li></ul><p><strong>Daily Responsibilities</strong></p><ul><li>Make inbound and outbound calls to members.</li><li>Schedule and confirm appointments.</li><li>Present benefit options through virtual meetings.</li><li>Assist members with applications and required paperwork.</li><li>Maintain accurate client information and records.</li><li>Follow company procedures and quality standards.</li><li>Use basic computer systems to complete daily tasks.</li><li>Participate in ongoing training, mentorship, and leadership development.</li></ul><p><strong>What We Offer</strong></p><ul><li>Weekly advances and bonus opportunities.</li><li>Long-term career growth and advancement.</li><li>Flexible work hours.</li><li>Remote work-from-home option.</li><li>Residual income opportunities.</li><li>Full health benefits.</li><li>Hands-on one-on-one training.</li><li>Ongoing mentorship and team support.</li><li>Opportunity to qualify for annual company trips to destinations such as Puerto Rico, Cancun, Disney, Las Vegas, the Bahamas, and other exciting locations.</li></ul><p><strong>Minimum Qualifications</strong></p><ul><li>Strong communication skills.</li><li>Good time management skills.</li><li>Positive attitude and willingness to learn.</li><li>High school diploma required.</li><li>Post-secondary education is preferred but not required.</li><li>Customer service, sales, or retail experience is preferred but not required.</li><li>Basic computer skills and comfort working virtually.</li></ul>
