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Our client is a leading logistics and supply chain provider seeking an experienced Senior Warehouse Operations Manager to lead operations at their state-of-the-art facility in **Tampa, Florida, US**. This is a critical on-site role responsible for overseeing all aspects of warehouse functions, including inventory management, order fulfillment, shipping, receiving, and workforce management. The ideal candidate will possess a deep understanding of warehouse operations, lean principles, and supply chain best practices. You will be tasked with optimizing operational efficiency, improving throughput, reducing costs, and ensuring the highest levels of accuracy and customer satisfaction. Your responsibilities will include managing a diverse team of warehouse associates and supervisors, implementing performance metrics, and driving continuous improvement initiatives. Strong leadership, problem-solving, and decision-making skills are essential. Experience with Warehouse Management Systems (WMS) and other supply chain technologies is a must. You will collaborate closely with transportation, procurement, and customer service departments to ensure seamless integration of warehouse operations within the broader supply chain. We are looking for a results-oriented individual with a proven ability to manage complex operations, develop talent, and foster a safe and productive work environment. This role requires a hands-on approach and a commitment to operational excellence. The Senior Warehouse Operations Manager will be instrumental in ensuring the smooth and efficient flow of goods, contributing directly to the company's success and growth. If you are a motivated leader with a passion for logistics and operational efficiency, this is an excellent opportunity to make a significant impact.
Key Responsibilities: Oversee all daily warehouse operations, including receiving, warehousing, inventory management, order picking, packing, and shipping. Develop and implement operational strategies to improve efficiency, productivity, and cost-effectiveness. Manage, train, and develop a team of warehouse supervisors and associates. Establish and monitor key performance indicators (KPIs) to track operational performance. Ensure the accuracy and integrity of inventory through cycle counting and other control measures. Optimize warehouse layout and workflows to maximize space utilization and operational flow. Implement and enforce safety policies and procedures to ensure a safe working environment. Manage relationships with third-party logistics providers and suppliers as needed. Utilize Warehouse Management Systems (WMS) to manage inventory, track orders, and optimize operations. Identify and implement continuous improvement initiatives using lean principles and other methodologies. Collaborate with transportation and supply chain planning teams to ensure efficient inbound and outbound logistics. Manage operational budgets and control expenses within the warehouse. Ensure compliance with all relevant regulations and company policies. Resolve operational issues and customer concerns promptly and effectively. Drive a culture of accountability, teamwork, and continuous improvement within the warehouse team. Qualifications: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. Minimum of 5 years of progressive experience in warehouse and distribution center management. Proven experience with Warehouse Management Systems (WMS) and other relevant software. Strong understanding of inventory control, order fulfillment, and logistics operations. Demonstrated leadership and team management skills, with the ability to motivate and develop staff. Experience implementing lean principles and continuous improvement methodologies. Excellent problem-solving, decision-making, and analytical skills. Strong communication and interpersonal skills. Knowledge of health and safety regulations in a warehouse environment. Ability to work flexible hours and adapt to changing business needs. Proficiency in Microsoft Office Suite, particularly Excel.
