ServiceNow Field Service Management (FSM) (W2 Contract) (Remote)

We are looking for a ServiceNow Field Service Management (FSM) Consultant/Developer with hands-on experience in implementing and supporting ServiceNow FSM solutions.

Responsibilities:

• Design, develop, and configure ServiceNow Field Service Management (FSM) modules.
• Work on work orders, dispatching, scheduling, task management, and mobile agent configurations.
• Customize workflows, forms, business rules, client scripts, and integrations within ServiceNow.
• Collaborate with business users to gather requirements and provide solutions.
• Support implementation, testing, deployment, and post-production activities.
• Troubleshoot issues and provide enhancements for existing ServiceNow FSM applications.

Required Skills:

• Strong experience with ServiceNow and Field Service Management (FSM).
• Experience with work orders, dispatch console, scheduling, service appointments, and mobile agent.
• Knowledge of JavaScript, Flow Designer, business rules, client scripts, and integrations.
• Experience with ServiceNow platform customization and development.
• Good communication and problem-solving skills.

Preferred:

• Experience with ServiceNow certifications.
• Experience with FSM integrations with other ServiceNow modules like ITSM or CSM.