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We are looking for a highly skilled SNOC Analyst with strong networking and security experience who can operate in a fast-paced, high-visibility environment. This role is ideal for someone who understands both network infrastructure and cybersecurity operations, and who is excited about leveraging AI-driven automation to improve efficiency and response capabilities.
Responsibilities
Monitor, analyze, and respond to network and security alerts across customer environments
Troubleshoot network issues including outages, latency, and connectivity problems
Configure and manage firewalls, VPNs, NAT policies, IDS/IPS, and network segmentation
Perform firewall rule reviews, optimizations, and upgrades
Investigate security events, perform threat detection, and support incident response activities
Conduct vulnerability assessments reviews and support remediation efforts
Monitor system performance and proactively address infrastructure issues
Perform patching and maintenance across network devices and servers
Work with cloud networking environments including Azure Virtual Networks, VPN Gateway, NSGs
Maintain accurate documentation including network diagrams, IP schemas, and change logs
Use ticketing systems to track, document, and resolve incidents and service requests
Collaborate with internal teams and customers to resolve complex technical issues
Leverage AI-powered tools and automation workflows to improve SNOC operations and reporting
Contribute to process improvement, documentation, and knowledge sharing across the team
Requirements
Hands-on experience with enterprise firewalls such as Palo Alto, Cisco, Fortinet, or similar
Experience and strong understanding of SIEM, XDR, and threat intelligence platforms
Strong understanding of TCP/IP, subnetting, VLANs, DNS, DHCP, VPN technologies, and wireless networking
Experience with network monitoring and troubleshooting tools
Solid experience with network performance monitoring and troubleshooting connectivity and routing issues
Experience with cloud networking and security in Microsoft Azure
Experience with vulnerability scanning, endpoint monitoring, and access control reviews
Strong analytical and problem-solving skills
Excellent documentation and communication skills
Nice-to-haves
Experience working in an MSSP or SOC environment
Exposure to tools like Microsoft Sentinel, SentinelOne, Auvik, LevelBlue or similar platforms
Experience with automation tools or scripting (PowerShell, Python, or workflow automation platforms)
Interest or experience in AI-driven security operations and automation
