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SOC Technician N2 / Identity & Access Management (IAM) - 100% remoto

May 11, 2026

We are knowmad mood!Somos una compañía líder en transformación digital, en constante evolución y a la vanguardia de la tecnología. Nacimos para provocar un cambio real a través de la innovación y el desarrollo sostenible, con la misión de aportar valor a los clientes e impulsar nuestro talento.Formado por más de 3.000 personas creativas, digitales e innovadoras conectadas a un propósito y capaces de generar conexiones con personas de todo el mundo. Un equipo responsable, flexible y con alta capacidad de adaptación a las necesidades de nuestros clientes y del mercado, a la vez que proporciona valor, visión, creatividad, expertise, profesionalidad y pasión por la tecnología en cada proyecto.Los valores que marcan nuestro rumbo y nos guían hacia la excelencia son la colaboración, la innovación, el compromiso, la diversión y la conﬁanza.Buscamos incorporar un/a SOC Technician N2 especializado/a en Identity & Access Management (IAM) para un entorno corporativo crítico, de alta complejidad tecnológica y gran volumen de usuarios.<h3>🚀 Tu reto</h3>Formarás parte de un equipo especializado en operaciones IAM y ciberseguridad, participando activamente en la resolución de incidencias complejas, análisis técnico y mejora continua de los servicios de identidad y acceso.<h3>🛠️ ¿Qué harás en el día a día?</h3><ul><li>Gestión y resolución de incidencias técnicas N2 IAM.</li><li>Análisis y troubleshooting de sincronización de identidades entre sistemas y directorios.</li><li>Operación sobre entornos híbridos: Active Directory, Microsoft Entra ID / Azure AD, LDAP, ForgeRock IDM.</li><li>Análisis de logs y eventos (Splunk, Grafana, ELK).</li><li>Validación de datos mediante consultas SQL.</li><li>Gestión de accesos, roles, permisos y federación (SAML, OAuth2, OpenID Connect, ADFS).</li><li>Uso de herramientas ITSM (ServiceNow, Jira, Remedy…).</li><li>Documentación técnica y colaboración con equipos N1 y N3.</li></ul><h3>✅ Requisitos clave</h3><ul><li>Experiencia en soporte técnico N2 en entornos IAM.</li><li>Capacidad analítica y autonomía técnica en entornos complejos.</li><li>Conocimientos sólidos en identidad, autenticación y directorios corporativos.</li><li>Experiencia en análisis de logs y resolución de incidencias.</li><li>Orientación a procesos (ITIL / Agile) y buena comunicación técnica.</li></ul><h3>🌟 Se valorará especialmente</h3><ul><li>Experiencia con ForgeRock, SailPoint, Okta, Ping Identity.</li><li>Conocimientos en PAM (CyberArk).</li><li>Automatización y scripting (PowerShell, Bash, Python).</li><li>APIs, Microsoft Graph, Azure CLI, REST.</li><li>Conocimientos de compliance y seguridad: ISO 27001, ENS, NIS2.</li></ul>👉 ¿Te interesa dar el siguiente paso en IAM y ciberseguridad? Inscríbete o escríbenos por mensaje privado. ¡Queremos conocerte!<span style="margin:0px;padding:0px;border:0px rgba(0, 0, 0, 0.9);font-size:14px;vertical-align:baseline;background:none 0% 0% / auto rgba(0, 0, 0, 0);font-family:-apple-system, system-ui, BlinkMacSystemFont, " segoe="" ui",="" roboto,="" "helvetica="" neue",="" "fira="" sans",="" ubuntu,="" oxygen,="" "oxygen="" cantarell,="" "droid="" "apple="" color="" emoji",="" "segoe="" ui="" symbol",="" "lucida="" grande",="" helvetica,="" arial,="" sans-serif;"=""> Y con nosotros podrás disfrutar de:✅Contrato Indefinido✅ 100% REMOTO✅Formación interna y acceso a certificaciones ♻Consulta nuestro calendario aquí:<a target="_blank" href="https://www.knowmadmood.com/es/talento/formacion">https://www.knowmadmood.com/es/talento/formacion</a>✅Plan de retribución flexible (seguro médico, transporte, tickets guardería, tickets restaurante)✅Embajador de nuestra marca, a través de nuestro plan amigo¡Recomienda a tus amigos y llévate un extra!✅¡Eventos, meetups, techdays, charlas...y mucho más!✅ 26 días de descanso (22 días vacaciones, 2 días de libre disposición y 24 y 31 diciembre festivos por defecto)✅ Horario: 8.30 a 18h ( flexible) L-J y V 8 a 15h e Intensiva de Verano Julio y Agosto de 8 a 15hPara estar al corriente de nuestras novedades síguenos aquí -> <a target="_blank" href="https://www.linkedin.com/company/knowmad-mood/%20%20">knowmad mood</a>En knowmad mood nos comprometemos con la igualdad de oportunidades y el respeto a la diversidad. Aplicamos nuestro Plan de Igualdad y el principio de no discriminación en todos nuestros procesos de selección.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...