Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
Your Opportunity, Your Team
- The Upsell Associate Optimization Planner supports QVC and you will support the placement of upsells to scripted and non-scripted items across multiple merchandise categories within QVC to attain financial goals and improve our customer experience. You will need to work with multiple planning teams to align on direction.
Where You'll Work
- This role is remote ; our job seekers must reside in one of the following states to be considered: Virginia, Florida, Georgia, North Carolina, South Carolina, Tennessee, Texas and Idaho.
- This role may require you to be on site at our West Chester, PA location biannually.
- Relocation assistance is not applicable.
- You'll report to an assigned supervisor.
What You'll Do
- You'll determine the appropriate upsell item types, for both scripted and non-scripted products.
- You'll use resources and a variety of internal reports to identify possible upsells.
- You'll follow the business rules and expectations related to upsell attachments; PALs and show, inventory levels, broken SKUs, and pricing.
- Setting of pricing and credit term offers in the Pricing System.
- Advocate for upsells and cross sells, striving to increase attachment rates.
- Monitor and advise on calendar adjustments across all channels based on sales results and trends.
- Partner with and influence our internal and our external cross-functional teams
What You'll Bring
- Minimum 3 years related experience preferred - retail planning, merchandising or marketing.
- 1+ year experience in analytics; excel, SQL, tableau
- Education: High school diploma or equivalent experience
- Knowledge of Apparel and Jewelry trends
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
