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XPO Logistics is a leading global provider of transportation and logistics solutions. We help companies around the world manage their goods more efficiently through innovative technology and a dedicated team. Our commitment to excellence and customer satisfaction drives us forward, making us a vital link in the global supply chain.
Job Description
We are seeking a highly organized and detail-oriented Virtual Operations Coordinator with a strong focus on logistics to join our remote team. This role is crucial for ensuring the smooth and efficient execution of our logistics operations, providing critical support to our transport and warehousing divisions. The ideal candidate will thrive in a fast-paced virtual environment, possess excellent communication skills, and have a proactive approach to problem-solving. This is a 100% remote position.
Key Responsibilities
Monitor and track shipments, ensuring timely delivery and resolving any logistical issues.
Communicate effectively with carriers, warehouses, and internal teams to coordinate operations.
Process and manage logistics documentation, including bills of lading, customs forms, and delivery notes.
Utilize logistics software and platforms to optimize routes, schedule deliveries, and manage inventory.
Generate reports on operational performance, identifying areas for improvement and efficiency gains.
Respond to inquiries and provide exceptional support to clients regarding their shipments.
Assist in the development and implementation of new operational procedures.
Required Skills
Proven experience in a logistics, operations, or administrative role.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Strong organizational skills and attention to detail.
Ability to work independently and manage multiple tasks effectively in a remote setting.
Problem-solving aptitude and a proactive mindset.
Preferred Qualifications
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Experience with logistics management software (e.g., TMS, WMS).
Knowledge of international shipping regulations and customs procedures.
Previous experience in a remote work environment.
Perks & Benefits
Competitive salary and performance-based bonuses.
Comprehensive health and wellness benefits.
Generous paid time off and holiday allowance.
Opportunities for professional development and career growth.
Fully remote work environment with flexible hours.
