Wellness Strategist

<meta><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong style="font-size:10pt;white-space:pre-wrap;">1. Member Partnership & Strategic Support</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Serve as a trusted advisor to members within area of expertise. </span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Provide practical guidance and support that helps members strengthen operations, improve execution, solve problems, and build sustainable businesses. This includes benchmarks in operational metrics for each area of expertise (ex:margins, spoilage, etc).</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Support members through operational challenges, strategic opportunities, and day-to-day retailer realities. </span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Build strong retailer relationships through direct engagement, field partnership, and ongoing support. </span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Identify opportunities to deepen member engagement and scope additional support, projects, or strategic initiatives. </span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Travel to member stores and events to support retailer relationships and hands-on engagement efforts. Partner in-store with retailers to provide strategic and easily implemented guidance or analysis, recommendations for product mix, store layout, customer experience, merchandising, etc as relevant to the role. (This may include workshops, operational projects, and implementation support.)</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong style="font-size:10pt;white-space:pre-wrap;">2. Industry Expertise & Retail Insight</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Maintain deep expertise within assigned specialty area and stay informed on industry trends, shopper behavior, innovation, and operational best practices.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Translate industry knowledge and field insight into practical recommendations and opportunities for independent natural food retailers.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Gather retailer feedback and identify recurring needs, operational gaps, and future opportunities for member support.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Represent INFRA through retailer conversations, store visits, conferences, peer groups, and industry engagement.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong style="font-size:10pt;white-space:pre-wrap;">3. Resource, Program & Education Development</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Develop practical tools, frameworks, resources, educational content, and programs that support member success.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Create scalable, shelf-ready resources that members can independently implement within their stores.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Customize support and resources for varying member needs and operational realities in partnership with field teams and internal stakeholders.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Lead workshops, webinars, conference sessions, peer groups, and other educational experiences that support retailer learning and implementation.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Continuously improve offerings based on member feedback, adoption, and business impact.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong style="font-size:10pt;white-space:pre-wrap;">4. Cross-Functional Collaboration & Organizational Contribution</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Partner across INFRA teams to support aligned member experiences and strong execution of organizational initiatives.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Collaborate closely with field teams to coordinate retailer support, implementation efforts, and member engagement strategies.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Contribute expertise during planning, initiative development, and organizational decision-making.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Connect the dots across member stores. Help identify retailer impacts, operational considerations, opportunities, and risks across initiatives.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Support a collaborative, member-centered approach to execution and problem solving.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><u><b><strong style="font-size:10pt;text-decoration:underline;white-space:pre-wrap;">Key Initial Projects</strong></b></u></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Managing existing member project requests in Asana via Strategist Intake Form</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Support membership with data (SPINS, PowerBI, finanical benchmarking tools, planogram software) expertise specific to Wellness and current INFRA programming, deliverables and resources</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Leads, plans, and supports overall event planning and communication (such as Intensives, Share Groups) dependent on Member event needs</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Creates retail Wellness expertise materials that are supporting, complementary, or curriculum-extending for member events.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Owns all things general Wellness and resources for members around category management</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Contributes to the Retail Consulting service with program development and execution in member category management, store operations, and financial best practices</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><u><b><strong style="font-size:10pt;text-decoration:underline;white-space:pre-wrap;">What You Should Already Know:</strong></b></u></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">7+ years of experience within a relevant retail Wellness, Operations, Grocery, or related disciplines.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Strong experience working within grocery retail, natural foods retail, food service, or closely related retail environments.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Strong understanding of independent retailer operations and the realities of operating small-to-mid-sized retail businesses.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Ability to translate strategy and industry knowledge into practical, operationally realistic guidance.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Experience building relationships and working consultatively with retail store operators, business owners, or cross-functional stakeholders.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Experience leading projects, initiatives, workshops, training, or operational improvement efforts, including scoping large- and small- scale projects.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Strong communication and facilitation skills, including the ability to simplify complex topics into actionable guidance.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Comfort working independently while balancing multiple projects, retailer relationships, and organizational priorities.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Ability to identify opportunities, recommend solutions, and support implementation efforts in dynamic retail environments.</span></li><li style="font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:10pt;white-space:pre-wrap;">Willingness and ability to travel regularly for store visits, member engagements, conferences, and field support activities (up to 50%).</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><u><b><strong style="font-size:10pt;text-decoration:underline;white-space:pre-wrap;">Job Details:</strong></b></u><span style="font-size:10pt;white-space:pre-wrap;"> </span><br><b><strong style="font-size:10pt;white-space:pre-wrap;">Reports to</strong></b><span style="font-size:10pt;white-space:pre-wrap;">: Member Resource Manager </span><br><b><strong style="font-size:10pt;white-space:pre-wrap;">Status</strong></b><span style="font-size:10pt;white-space:pre-wrap;">: Full-time, Exempt</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong style="font-size:10pt;white-space:pre-wrap;">Location</strong></b><span style="font-size:10pt;white-space:pre-wrap;">: Remote eligible </span><br><b><strong style="font-size:10pt;white-space:pre-wrap;">Travel</strong></b><span style="font-size:10pt;white-space:pre-wrap;">: Up to 50%</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong style="font-size:10pt;white-space:pre-wrap;">Pay Information:</strong></b><span style="font-size:10pt;white-space:pre-wrap;"> $65,000 - $80,000 – $95,000</span></p>