Zendesk Specialist - Remote

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<strong>Services:<br><br></strong><ul><li>Production support for Zendesk applications. </li><li>Minor enhancements and configuration changes. </li><li>Incident management and troubleshooting. </li><li>Knowledge documentation and reporting. <br><br></li></ul><strong>Key Capabilities:<br><br></strong><ul><li>Expertise in Zendesk administration, workflows, triggers, and automations. </li><li>Familiarity with Zendesk APIs and third-party integrations. </li><li>Ability to deliver high availability and SLA-driven support.</li></ul>

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