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Account Manager

May 12, 2026

Location: Kraków, Warsaw or remote (Poland) Join Admind Branding & Communications, the largest global branding agency in Poland. As a certified B Corp, we're all about creating branding experiences that not only transform organizations, such as ABB, UBS, Syngenta, Acceleron, and Hitachi, but also make a positive impact on the world.At Admind you'll be working alongside more than 200 creative experts from over 15 countries. You'll become part of an international community that specializes in design and branding strategy, where diversity, equity, and inclusion are valued part of the experience.We work in a supportive feedback culture, where regular, honest conversations help you feel confident, stay aligned, and continue growing. You'll have the chance to help us use conscious branding to become a force for good, making a real difference for the environment, our employees, and society as a whole.Come and make an impact with us! About the role: We are looking for a relationship building-oriented Account Manager whose primary goal is the growth of revenues, client retention, and satisfaction. As a part of the Account Management team, you will act as a long-term ally and, hopefully, a trusted consultant for our existing and potential clients. By constantly learning what the clients’ needs are, you will help them in developing mutual business opportunities. <h4>What you will do:</h4><ul><li>Be the first point of contact for the clients, build strong relationships with them. Communicate client’s feedback, needs and expectations to the internal teams</li></ul><ul><li>Collaborate with clients to understand their business goals and develop strategic plans that align with both the client’s goals and the agency’s capabilities</li></ul><ul><li>Coordinate and manage the execution of the projects (branding, rebranding, marketing campaigns, print, digital, events, 3D, video), ensuring tasks are completed on time and within budget</li></ul><ul><li>Be responsible for the budget: prepare and negotiate cost estimates and deliver regular sales reports, monitor open purchase orders and remaining budgets, and consistently track progress</li></ul><ul><li>Be responsible for the ongoing and meticulous updating of data within the available work tools</li></ul><ul><li>Proactively create and identify opportunities for upselling and expanding services to current clients</li></ul><ul><li>Address any issues or concerns raised by the clients promptly, work with the internal team to resolve these problems and ensure client satisfaction</li></ul><ul><li>Collaborate closely with the Account Director to achieve the business unit's goals</li></ul> <h4>We look forward to working together if:</h4><ul><li>You have 4+ years of experience as an Account Manager, Business Development Manager, Growth Manager, Growth Strategist, Sales Account Manager, Strategic Growth Partner or  Client Partner</li><li>You have experience of working with corporate clients in an international environment </li></ul><ul><li>You have a proven track record of achieving targets and driving revenue growth within a client service or agency environment</li></ul><ul><li>You are proficient in preparing cost estimates and budgeting reports</li></ul><ul><li>You have excellent organizational, presentation, strategic planning, budget management and problem solving skills</li></ul><ul><li>You are detail-oriented and demonstrate a strong sense of ownership over the clients entrusted to you</li></ul><ul><li>You are a strong negotiator and a great communicator with an aptitude for building professional relationships</li><li>You are fluent in English (level C1) Even better if: <ul><li>You have experience of working in creative, branding, advertisement, marketing or similar agencies </li></ul></li></ul> <h4></h4><h4>Our offer:</h4><ul><li>Feel Good, Do Good: Private healthcare (Luxmed), Multisport card, group life insurance (Allianz), Ask Henry - a personal assistant service to help with everyday tasks</li><li>Learn & Grow: Knowledge-sharing sessions, access to e-learning platform, possibility to join mentoring program, English classes</li><li>Balance That Works: Hybrid model in Kraków and Warsaw, remote work in other locations (in Poland)</li><li>Be Yourself, Belong: Inclusive culture where you can be your authentic self, a team that values different perspectives and backgrounds</li><li>Eat, Laugh, Celebrate: Daily breakfasts and twice a week lunches in the office, occasional company events</li></ul><h4> </h4>Admind is an Equal Opportunity Employer committed to supporting, inspiring, and respecting all individuals regardless of race, religion, nationality, medical condition, gender identity, or sexual orientation or expression, among other characteristics. We are dedicated to creating an inclusive workplace environment that celebrates the diversity of our employees and candidates.<a rel="noopener" target="_blank" href="https://recruitee-main.s3.eu-central-1.amazonaws.com/uploads/taof64p9bs/RODO_-_Admind_Agency.pdf">[Information on the processing of the personal data/ Informacja dotycząca przetwarzania danych osobowych]</a>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...