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Account Manager

May 12, 2026

Metal Toad is an Advanced AWS Consulting Partner that empowers organizations to innovate through artificial intelligence, cloud migration, cost optimization, and application modernization. We help our customers with their cloud adoption by providing architecture, migration, optimization, machine learning, and even 24/7 support. We are a professional services firm providing services in software engineering and the cloud. We do Technical consulting, Programming & Quality Assurance, DevOps, Applications, UX, Product management, and Project management. Metal Toad is a fully remote company, offering all team members the ability to work from home. For this opportunity, the selected candidate must be available to work Monday to Friday, from 8:00 AM to 5:00 PM Pacific Time (PST). Although Metal Toad is a remote company, we are currently seeking contractors residing in Brazil for this position. Compensation will be made in Brazilian Reais (R$), in accordance with the local currency of the country where the position is located. Due to legal limitations, we are unable to sponsor any type of visa. To apply for this position, please submit your resume in English as a PDF. Job Description The Account Manager will drive revenue growth through strategic engagement with existing Metal Toad accounts, as well as fielding and winning new sales opportunities. OUTCOMES <ul> <li>Enable revenue growth within existing accounts through account management, preventing attrition, and facilitating new engagements.</li> <li>Winning new inbound opportunities by identifying customer needs and communicating Metal Toad’s value proposition.</li> <li>Maximize customer access to AWS funding programs through ongoing awareness of those programs and customer education.</li> </ul> ACTIVITIES <ul> <li>Respond to and qualify inbound sales leads from multiple sources, including but not limited to email, phone, and CRM.</li> <li>Maintain visibility into deal progress by engaging in excellent daily CRM hygiene.</li> <li>Prepare meeting agendas, coordinate attendees, and maintain communication during customer sales meetings, escalations, and strategic check-in meetings.</li> <li>Develop a channel sales pipeline with AWS Account Reps, PSM, and Sales Managers through ongoing outreach and education on Metal Toad capabilities. NOTE: AWS co-selling involves maintenance of the AWS CRM (ACE) in addition to Metal Toad’s Hubspot CRM.</li> <li>Communicate regularly with the internal team as needed to ensure customer and Metal Toad team success.</li> <li>Occasional travel (monthly or quarterly) as needed to attend special events.</li> <li>Engage in ongoing certification, training, and personal development.</li> </ul> QUALIFICATIONS <ul> <li>Read and agree to our<a href="https://www.metaltoad.com/blog/metal-toad-corporate-values" target="_blank" rel="noopener noreferrer"> Corporate Values Statement.</a></li> <li>Believe in the company's mission: to help people.</li> <li>5+ years of overall experience in sales within the technology industry.</li> <li>2+ years of experience dealing with AWS. This role is heavily weighted toward sales experience within AWS.</li> <li>Fluent English language proficiency is essential for this role.</li> <li>Familiarity with the following online tools: LinkedIn, Google Suite (Drive, Gmail, Etc.), CRM (Hubspot), Slack.</li> <li>Creation and use of spreadsheets (Google Sheets)</li> <li>Strong communication skills</li> <li>Interest and usage of AI tools (ChatGPT, Anthropic, etc.) </li> </ul> Please note that Metal Toad will never ask for payment or financial information during the hiring process. If you are asked for such information, it is a scam. Report it immediately.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...