<p></p><figure data-alignment="center" class="relative" style="width:fit-content;margin-left:auto;margin-right:auto;"><img src="https://images.teamtailor-cdn.com/images/s3/teamtailor-production/original-v3/image_uploads/5c721a34-2447-4022-9d1a-e6f7a601c2a1/original.png" alt="" title="" data-alignment="center"></figure><p></p><h2><span>Member Experience & Sales Manager — South</span></h2><div><p><span><strong>Midlands, London, South England & Wales</strong></span></p></div><div><p><span><strong>Location: </strong>Field-based / fully remote (UK), with travel to events and the central London office</span></p></div><div><p><span><strong>Salary:</strong> £40,000 basic + up to £12,000 OTE (£52,000 total)</span></p></div><div><p><span><strong>Benefits</strong>: 5% matched pension, free gym membership, Private Health Care, 25 days holiday + birthday off + bank holidays, discount platform</span></p></div><div><p></p></div><div><h4><span>The Opportunity</span></h4></div><div><p><span>We’re partnering exclusively with ukactive to appoint a Member Experience & Sales Manager covering Midlands (incl. Derbyshire), South England & Wales. You’ll take full ownership of c.50 accounts in your patch, splitting your time roughly 60% new business / 40% retention.</span></p></div><div><p><span>This is a consultative sell, not a heavy one — ukactive is a membership body, not a vendor, so conversations start warmer. But you’ll still need a hunter mentality, commercial discipline, and the curiosity to build sector knowledge that earns you a seat at the table. Internally, you’ll work hand-in-hand with the Marketing, Events, Research and Partnerships teams to make sure the voice of the member is heard.</span></p></div><div><p></p><h4><span>What You’ll Own</span></h4></div><div><p><span>Member Growth & New Business</span></p></div><div><ul><li><p><span>Identify, develop and close new member opportunities across your patch — with the c.3,000 independent operators in market the biggest growth area.</span></p></li></ul></div><div><ul><li><p><span>Hit individual and shared revenue targets across membership, upsell and cross-sell.</span></p></li></ul></div><div><p><span>Account Management & Retention</span></p></div><div><ul><li><p><span>Act as the primary contact for c.50 members in your region, owning relationships, renewals and growth conversations end-to-end.</span></p></li></ul></div><div><ul><li><p><span>Deliver value-led, consultative account management that protects retention across the book.</span></p></li></ul></div><div><div><p><span>Sector Engagement & Events</span></p></div><div><ul><li><p><span>Lead regional networking events, and represent ukactive at the major industry moments — PerformX, Elevate, FIBO — plus Strategic Partner Group events.</span></p></li></ul></div><div><ul><li><p><span>Run the retention drumbeat: award entries, networks, webinars, newsletter touchpoints.</span></p></li></ul></div><div><p><span>Insight & Internal Collaboration</span></p></div><div><ul><li><p><span>Maintain an accurate pipeline and forecast in Salesforce, and use member data to inform sales-led decisions.</span></p></li></ul></div><div><ul><li><p><span>Feed member insight into Research, Digital, EDI and Wellbeing workstreams — and signpost members to the right specialist inside ukactive when needed.</span></p></li></ul></div><div><h4><span>About You</span></h4></div><div><p><span>We’re keen to speak with candidates who demonstrate:</span></p></div><div><ul><li><p><span>3+ years’ sales, business development or commercial experience, with a proven track record of hitting revenue targets.</span></p></li></ul></div><div><ul><li><p><span>Strong account management credentials — the ability to grow and retain commercial relationships, not just open them.</span></p></li></ul></div><div><ul><li><p><span>Consultative and customer-first, with the substance to add genuine value in the conversation.</span></p></li></ul></div><div><ul><li><p><span>Resilient with a hunter mentality — but warm, curious and never heavy-handed.</span></p></li></ul></div><div><ul><li><p><span>Excellent communication, negotiation and influencing skills, with the credibility to represent ukactive externally.</span></p></li></ul></div><div><ul><li><p><span>Detail-oriented and accountable, comfortable working with targets, forecasts and CRM data (Salesforce desirable).</span></p></li></ul></div><div><ul><li><p><span>A genuine passion for health, fitness and wellbeing, and a working knowledge of the UK physical activity sector.</span></p></li></ul></div><div><h4><span>Salary & OTE</span></h4></div><div><p><span>£40,000 basic + up to £12,000 variable OTE (total potential £52,000), paid quarterly against annual targets, with a Q4 accelerator for over-performers. The OTE splits across New Business (40%), Retention (40%) and Engagement (20%).</span></p></div><div><h4><span>Why Join ukactive</span></h4></div><div><ul><li><p><span>Join the trade body shaping the future of the UK’s physical activity sector — work that genuinely matters.</span></p></li></ul></div><div><ul><li><p><span>A newly defined role with the autonomy to own a patch end-to-end and visibility close to the leadership team.</span></p></li></ul></div></div><div><div><ul><li><p><span>Fully remote, with the choice to use the central London office for events and team days, and front-row access to PerformX, Elevate and FIBO.</span></p></li></ul></div><div><ul><li><p><span>A consultative, value-led environment — you’ll be backed to do sales properly, not pushed to sell hard.</span></p></li></ul></div><div><ul><li><p><span>Strong benefits: 5% matched pension, free gym membership, Private Health Care, 25 days holiday plus birthday and bank holidays.</span></p></li></ul></div><div><h4><span>How to Apply</span></h4></div><div><p><span>Love Recruitment is the exclusive partner for this search. Abhishek Lakhina, Director, is leading the process — Apply Now.</span></p></div></div><p></p>