Part-time Junior Banking Operations Specialist with German

<p style="text-align:left"><b>Job Description:</b></p><div><p><b>Why join DXC Technology?</b></p></div><div><div><div><div><div><div><div><div><div><p></p><p>DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world.</p></div></div></div></div></div></div></div></div></div><p><br><br><b>Currently we are looking for: Junior Banking Operations Specialist with German (Part-time 15-19:00 or 16-20:00)</b></p><p></p><p><b>Location: home office (100% remote)</b></p><p><b><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">      </span></b></p><p><b>Responsibilities:</b></p><ul><li><p>Communicate effectively on the phone with customers to understand and address their banking needs.</p></li><li><p>Provide assistance with account opening, closing, inquiries, transactions, product information, and related inquiries.</p></li><li><p>Ensure accurate and efficient processing of customer requests, including transfers, payments, and account updates.</p></li><li><p>Educate customers about available banking services, products, and digital platforms.</p></li><li><p>Maintain detailed and organized records of customer interactions and transactions.</p></li><li><p>Follow established procedures and compliance guidelines to ensure security and confidentiality.</p></li></ul><p><b>Qualifications and Requirements:</b></p><ul><li><p><b>Fluent German and English</b></p></li><li><p>Good interpersonal and communication skills.</p></li><li><p>Customer centric approach</p></li><li><p>Ability to handle complex customer interactions and problem-solving.</p></li><li><p>Detail-oriented with a commitment to accuracy and compliance.</p></li><li><p>Experience in BPO/corporate environment is an asset</p></li></ul><p></p><p><b>Why would you join us?</b></p><p><br>We offer our knowledge, experience, support, sympathy and honesty as a team. We are happy to teach, and we understand that sometimes mistakes are an integral part of learning. We are enthusiastic about our job and want to share this joy with you.</p><p></p><p>As a company, we offer a steady job in an international company in a heavily invested area, where you will encounter multiple opportunities to cooperate with inspiring people from across the world. A place where you can learn, work with experts, share your knowledge and enjoy many social activities and events prepared for our Employees.</p><p></p><p><b>Additionally, we offer:</b></p><ul><li><p>advancement opportunities within the organization (a variety of exciting projects with an array of technologies and tools)</p></li><li><p>an onboarding buddy’s support to make you feel comfortable in our company from day one</p></li><li><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">substantial medical</span> insurance <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">package provided</span> in cooperation with the biggest medical services provider in Poland</p></li><li><p>life insurance package</p></li><li><p>Multisport Card</p></li><li><p>unlimited access to DXC University with courses from a bunch of external partners for the best learner's experience (e.g.Udemy)</p></li><li><p>access to a foreign language learning platform</p></li><li><p>DXC Partner courses and <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">certifications (Microsoft,</span> SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday)</p></li><li><p>Employee Referral Program - a financial bonus for the referrer for a successful candidate recommendation</p></li><li><p>Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)</p></li><li><p>Employee Assistance <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Program (providing</span> 24/7 support for employees and their families in difficult life situations)</p></li><li><p>opportunity to join our <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">numerous charity</span> and ecology-related <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">events organized</span> by our CSR Team (Corporate Social Responsibility)</p></li><li><p>DiXi <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Cool activities:</span> trips, sports and wellness events, discounts for cultural events</p></li></ul><p style="text-align:inherit"></p><p style="text-align:left"><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><p></p><p></p><p><b><span class="emphasis">Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</span></b> <a href="https://nam12.safelinks.protection.outlook.com/?url=https://careers.dxc.com/global/en%23fraud_warning&data=05%7c01%7cjhanda%40dxc.com%7cdfc9200ee54a4a2cbd1e08dbecc892f9%7c93f33571550f43cfb09fcd331338d086%7c0%7c0%7c638364118427715875%7cUnknown%7cTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7c3000%7c%7c%7c&sdata=s0zVysf9f4QibEs/xNc7yE0vzT4Ae61CRppkSzWUOGw%3D&reserved=0" target="_blank" rel="noopener noreferrer"><span>here</span></a><span class="emphasis"><b><i>.</i></b></span></p><p></p><p></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...