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Job Description Job Description Benefits: Bonus based on performance Dental insurance Free uniforms Health insurance Training & development About the Role: Join the dynamic team at OM Group Wingstop in Maple Grove, MN, as a QSR General Manager! This exciting opportunity allows you to lead a passionate team while delivering exceptional service and delicious wings to our loyal customers. Responsibilities: Oversee daily operations to ensure smooth and efficient service in a fast-paced environment. Lead, train, and develop team members to achieve performance excellence. Manage inventory, ordering, and food safety procedures to maintain high standards. Drive sales and profitability through effective marketing and promotional strategies. Ensure compliance with health and safety regulations and company policies. Foster a positive work environment that encourages teamwork and employee engagement. Handle customer inquiries and resolve issues with professionalism and care. Prepare and analyze financial reports to monitor performance and implement improvements. Requirements: Proven experience as a General Manager or in a similar QSR leadership role. Strong understanding of restaurant operations and customer service principles. Excellent leadership, communication, and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Knowledge of inventory management and financial reporting. High school diploma or equivalent; degree in Business or Hospitality preferred. ServSafe certification or equivalent food safety training is a plus. Passion for food and a commitment to delivering outstanding customer experiences. About Us: OM Group Wingstop has been serving up mouthwatering wings and exceptional service for over a decade. Our customers love our bold flavors and commitment to quality, while our employees thrive in a supportive and fun work environment that values growth and teamwork.
Required qualifications:
Proven experience as a General Manager or in a similar QSR leadership role
Strong understanding of restaurant operations and customer service principles
Excellent leadership, communication, and interpersonal skills
Ability to work in a fast-paced environment and manage multiple priorities
Knowledge of inventory management and financial reporting
Desired qualifications:
Degree in Business or Hospitality preferred
ServSafe certification or equivalent food safety training
