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Business Process Owner Sales - Securitas Technology Europe

May 12, 2026

Business Process Owner Sales - Securitas Technology Europe<ul><li>Location: Europe </li><li>Role: Remote </li></ul>Role overviewThe European Sales Business Process Owner (BPO) is responsible for the definition and implementation of common best practices in the sales area for Securitas Technology Europe. The European BPO stays up to date on resent research and development that can improve quality and efficiency in the sales area and identifies tools and practices that can benefit our industry. The European BPO represents his/her area for Technology Europe in the Aurora Program and is the requirements owner. The European BPO coordinates a network of country level process owners in the area and works to identify and promote common best practice processes in all countries. The European BPO will drive and coordinate process improvement and process standardization and support and follow up the implementation of best practices when it comes to systems, tools, KPIs and processes in the Aurora program.BackgroundWith the bulk of Securitas Technology post-acquisition integration activities behind us, we have taken the next step in strengthening, modernizing and aligning the Technology operations across Europe with the launch of the Aurora Program in 2025. Aurora is a business transformation and system platform implementation program that will provide a common system platform as well as common best practice processes to all Technology markets. The system platform Aurora was established by taking a copy of North Star onto a separate environment dedicated for Technology. The first phase of Aurora is the re-design of the system to better support Technology’s current and required business needs. The European BPOs play a critical role in the re-design by being the owner of the business requirements that shape the system blueprint. The European BPOs will work intensely with the countries to facilitate implementation of the common processes.Tasks<ul><li>Responsible for the development of processes, tools & data in the area</li><li>Define and drive process improvement and process standardization in the Aurora program</li><li>Stay up to date on research and development of practices and tools that can benefit efficiency and quality in the area</li><li>In collaboration with Finance, work continuously to improve structure & transparency as well as efficiency in the collection, analysis and utilization of data, KPIs and metrics for the area</li><li>Own the requirements for the area on behalf of Technology Europe in Aurora</li><li>Coordinate business requirements gathering and documentation</li><li>Own the European level process definition, mapping & documentation</li><li>Drive & prioritize requirements for the area vs the IT delivery organization</li><li>Escalate critical design gaps/business risks/resource constraints for the area</li><li>Perform UAT testing for common European functionality releases</li><li>Support Aurora country implementation projects regarding the area</li><li>Evaluate country requirements and align them to the common process template or enhance the common template as needed</li><li>Support country level process mapping and process gap identification</li><li>Support change management to align country ways of working to the common processes</li><li>Support UAT testing in country implementation projects</li><li>Establish and lead the country process owner network for the area</li><li>Host recurring meetings with the process owner network</li><li>Leverage the process owner network to identify and share best practices across the division</li></ul>Profile<ul><li>Bachelor’s degree in business administration, engineering or equivalent</li><li>5 years of management or project management experience</li><li>Change management/transformation experience in a cross-functional environment</li><li>Experience from operational/sales processes and knowledge areas relevant for the area – e.g. sales and customer support</li><li>Good knowledge of Office tools (Excel, Word, PowerPoint)</li><li>A good knowledge of MS CEP is desirable</li><li>Ability to communicate in multiple languages desirable but good written and spoken English is essential</li><li>Well-structured, analytical, curious and process driven</li><li>Ability to coordinate and motivate a team particularly when not direct reports</li><li>Solid experience from working with information systems (ERP such as Oracle, MS Dynamics, IFS, SAP or others)</li><li>Experience from process and/or system requirements work is an advantage </li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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